Night-Shift Customer Support Specialist - Tech & Sales

A7 Recruitment; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary

Bonuses and commission

Healthcare and Life Insurance

Generous paid time off

Training and development opportunities

Job summary

A recruitment firm in Cebu City is looking for a Customer Support Representative. This role welcomes fresh graduates and requires no prior experience, focusing on troubleshooting and customer interaction. Candidates with excellent English communication skills and a passion for technology will thrive. The company offers a competitive salary, bonuses, health insurance from Day 1, and opportunities for training and development, fostering a great work-life balance.

Qualifications

• No experience or fresh graduates welcome.
• At least 6 months sales/customer service experience is an advantage.
• Knowledge in troubleshooting skills is beneficial.

Responsibilities

• Customer Interaction & Support
• Problem Solving & Issue Escalation
• Documentation & Record-Keeping
• Team Collaboration

Skills

Excellent English communication skills

Troubleshooting

Customer service

Sales experience

Education

At least 2nd year College Level or Graduate of any 2-year course

Open to Senior High School graduates

Tools

Content Management Systems

Website Development

Webhosting

Job description

A recruitment firm in Cebu City is looking for a Customer Support Representative. This role welcomes fresh graduates and requires no prior experience, focusing on troubleshooting and customer interaction. Candidates with excellent English communication skills and a passion for technology will thrive. The company offers a competitive salary, bonuses, health insurance from Day 1, and opportunities for training and development, fostering a great work-life balance.