Night-Shift Client Support & QA Specialist

J-K Network Services; Makati; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO with 1 free dependent

Life Insurance

Leave credits

Night Differential pay

Job summary

A global outsourcing firm is looking for a Client Support Associate located in Makati. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in administrative tasks, specifically QA calls and invoice processing. Responsibilities include conducting QA calls, client communication, and vendor coordination. This is a full-time position offering work from home on Day 1 with a night shift schedule. The company provides comprehensive benefits, including HMO and performance bonuses.

Qualifications

• At least 3-5 years of experience in administrative tasks, QA calls, and invoice processing.
• Experience using office software applications is an advantage.
• Willing to work on a night shift and either in Clark or Makati.

Responsibilities

• Conduct QA calls and emails to confirm service completion and customer satisfaction.
• Communicate with clients to gather work order details.
• Coordinate with vendors to schedule services and confirm completion.

Skills

Experience in administrative tasks

QA call handling

Proficiency in MS Office Suite

Education

Bachelor's Degree in any related field

Job description

A global outsourcing firm is looking for a Client Support Associate located in Makati. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in administrative tasks, specifically QA calls and invoice processing. Responsibilities include conducting QA calls, client communication, and vendor coordination. This is a full-time position offering work from home on Day 1 with a night shift schedule. The company provides comprehensive benefits, including HMO and performance bonuses.