Night-Shift Case Coordination Assistant

MicroSourcing; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangements

Career growth

Inclusive team

Job summary

MicroSourcing is a premier offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers. The Case Management Assistant role is onsite in Eastwood, Quezon City, supporting investigators with affidavits, witness tracking, and case-file organization.

Work setup is onsite night shift; the role emphasizes data confidentiality, deadline tracking, and timely ROI submissions, with opportunities for growth and ongoing learning within a collaborative

Responsibilities

• Assist in identifying and tracking witnesses for each accepted claim.
• Prepare, format, and send out affidavit templates; follow up to ensure timely return of signed affidavits.
• Organize and label exhibits in compliance with EEO case formatting standards (e.g., 1‑A, 1‑B).
• Support the Investigator in reviewing affidavits for completeness and consistency.
• Maintain and update the Table of Contents (TOC) for each case file; ensure files are arranged in chronological order.
• Track deadlines and deliverable schedules to support the timely submission of the Report of Investigation (ROI).
• Assist in performing quality control and preparing investigative files for final submission.
• Maintain confidentiality and data security protocols in handling sensitive case information.
• Perform other administrative or research-related tasks as assigned by the Investigator or Team Manager.

Job description

MicroSourcing is a premier offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers. The Case Management Assistant role is onsite in Eastwood, Quezon City, supporting investigators with affidavits, witness tracking, and case-file organization.

Work setup is onsite night shift; the role emphasizes data confidentiality, deadline tracking, and timely ROI submissions, with opportunities for growth and ongoing learning within a collaborative