Night-Shift AR & Billing Specialist for MSPs

Technology Elite, Inc.; Mabalacat; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

21 Days PTO + 1 additional per year (5

HMO coverage for employee + 1 free dep

Daily meals provided

Referral bonus up to PHP 20,000

All government mandated benefits

Job summary

Technology Elite, Inc. is seeking an Accounts Receivable & Billing Specialist to manage invoicing for hosted client agreements in ConnectWise, audit rates, and post charges. This role supports month-end closes and ensures accuracy across billing cycles.

You will monitor AR, collect on delinquent accounts, reconcile vendor invoices, and assist with M&A onboarding billing. Strong attention to detail and experience with QuickBooks Online or ConnectWise is preferred.

Qualifications

• MSP or technology services industry experience is a must.
• 2 to 4 years of accounts receivable, billing, or related finance experience required.
• ConnectWise PSA experience strongly preferred; ability to learn billing systems quickly.
• QuickBooks Online experience preferred.
• Experience with vendor invoice reconciliation and procurement billing is a plus.
• Demonstrated ability to manage AR collections professionally and effectively.
• References must corroborate attention to detail, reliability, and clear communication.
• Education: Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred. Equivalent experience considered.

Responsibilities

• Run monthly managed services invoices for all active client agreements in ConnectWise.
• Audit agreement rates, quantities, and billing frequencies before each invoicing cycle.
• Reconcile endpoint, user, and licensed seat additions and removals each billing period.
• Invoice one-time charges including project work, T&M time, and travel as approved.
• Apply annual rate escalations per MSA terms and confirm accuracy before posting.
• Process credits, adjustments, and write-offs with proper authorization.
• Set up new client agreements in ConnectWise following onboarding team handoffs.
• Monitor AR aging weekly and execute collection communications at 30, 60, and 90-day thresholds.
• Respond to client billing questions and disputes within 2 business days.
• Post client payments and reconcile against open invoices.
• Coordinate service hold recommendations with the CFO and Director of Operations for non-paying accounts.
• Maintain DSO within company-defined targets.
• Reconcile vendor invoices (Synnex, Microsoft, Sophos, Acronis, etc.) against purchase orders and agreements monthly.
• Flag vendor billing discrepancies and follow up to resolution.
• Support accrual entries for vendor costs in coordination with the CFO.
• Configure ConnectWise agreements for newly acquired clients per the integration playbook.
• Audit inherited billing data from acquired companies for rate accuracy and completeness.
• Flag discrepancies between acquired client contracts and actual billing history during onboarding.
• Answer client questions about their invoices, agreement terms, and billing history.
• Review MSAs and SOWs to verify billing terms align with invoice output.
• Escalate contract interpretation questions or amendment requests to the CFO or Director of Operations.
• Maintain agreement templates, billing cycles, and rate structures in ConnectWise.
• Manage tax codes and tax regions per client location.
• Coordinate CW-to-QuickBooks Online integration sync issues with IT or ConnectWise support.
• Test and validate billing workflows following ConnectWise updates or configuration changes.
• Confirm all invoices for the period are posted by the billing cutoff date.
• Deliver a revenue summary to the CFO by the 5th business day of each month.
• Reconcile ConnectWise billing totals against QuickBooks Online posted revenue.
• Flag deferred revenue items such as prepaid blocks and retainers for proper recognition.

Skills

High invoice volume management

Attention to detail

Professional written communication

Billing policy enforcement

Dispute escalation

Proactive follow-up

Collaborative working style

Education

Associate's or Bachelor's in Accounting/Finance

Tools

ConnectWise PSA

QuickBooks Online

Job description

Technology Elite, Inc. is seeking an Accounts Receivable & Billing Specialist to manage invoicing for hosted client agreements in ConnectWise, audit rates, and post charges. This role supports month-end closes and ensures accuracy across billing cycles.

You will monitor AR, collect on delinquent accounts, reconcile vendor invoices, and assist with M&A onboarding billing. Strong attention to detail and experience with QuickBooks Online or ConnectWise is preferred.