Night-Shift Analyst II: Client Onboarding & Process Quality

Northern Trust Corp; Manila; On-site; PHP 390,600 - 613,800; Full time

Job summary

Northern Trust Corp is seeking an Analyst II in Manila to handle client onboarding and end-to-end account setup under supervision. The role focuses on timely processing and adherence to procedures, with emphasis on problem resolution and client communication.

The position requires a college degree, strong written and verbal communication, and analytical abilities. The shift runs 8 PM to 5 AM, with opportunities for professional development within the team.

Qualifications

• A College or University degree is required.
• Excellent oral and written communication skills are required.
• Analytical and problem-solving skills are required.

Responsibilities

• Open client accounts following established guidelines and process steps.
• Conduct quality-review of client documentation in line with procedures and compliance guidelines.
• Communicate with clients to ensure all requirements are met for onboarding.
• Ensure day-to-day deliverables are met and issues are resolved promptly.
• Identify and escalate problems to supervisors/experts as needed.
• Collaborate with team members and participate in process improvement projects.

Skills

Communication

Analytical thinking

Problem-solving

MS Excel

Education

Bachelor's degree

Tools

MS Excel

Job description

Northern Trust Corp is seeking an Analyst II in Manila to handle client onboarding and end-to-end account setup under supervision. The role focuses on timely processing and adherence to procedures, with emphasis on problem resolution and client communication.

The position requires a college degree, strong written and verbal communication, and analytical abilities. The shift runs 8 PM to 5 AM, with opportunities for professional development within the team.