Analyst II

Northern Trust Corp; Manila; On-site; PHP 390,600 - 613,800; Full time

Job summary

Northern Trust Corp is seeking an Analyst II in Manila to handle client onboarding and end-to-end account setup under supervision. The role focuses on timely processing and adherence to procedures, with emphasis on problem resolution and client communication.

The position requires a college degree, strong written and verbal communication, and analytical abilities. The shift runs 8 PM to 5 AM, with opportunities for professional development within the team.

Qualifications

• A College or University degree is required.
• Excellent oral and written communication skills are required.
• Analytical and problem-solving skills are required.

Responsibilities

• Open client accounts following established guidelines and process steps.
• Conduct quality-review of client documentation in line with procedures and compliance guidelines.
• Communicate with clients to ensure all requirements are met for onboarding.
• Ensure day-to-day deliverables are met and issues are resolved promptly.
• Identify and escalate problems to supervisors/experts as needed.
• Collaborate with team members and participate in process improvement projects.

Skills

Communication

Analytical thinking

Problem-solving

MS Excel

Education

Bachelor's degree

Tools

MS Excel

Job description

## Analyst IIApplylocations: Manila, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R157673**About Northern Trust** As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Role/ Department:**Under direct supervision responsible for communicating with clients, following client instructions for opening accounts for the Business unit, and managing the end-to-end process. This role is responsible for identifying and resolving problems within established guidelines. It (is) an entry level position with opportunity to develop professionally**The key responsibilities of the role include:*** Responsible for ensuring timely and accurate opening of client accounts within established guidelines.* Responsible for quality-review of client documentation in line with the existing procedures and compliance guidelines* Communicate with clients as needed to ensure all requirements are met* Ensures day to day deliverables are met.* Handles resolution of issues raised by clients, highlights issues to the supervisors/experts* Tracks trends within the daily deliverables (SLA/KRA) and work along with supervisor to enhance their processes / procedures knowledge.* Responsible for identifying and resolving problems within established guidelines* Expected to use some initiative but refer more complex problems to supervisors/experts* Works effectively as a team member but also independently* Working towards becoming proficient in all areas of the job* Participate in projects as needed* Follows the incident/regulatory breach (operational risks) arising from processes reporting procedure with rigor**Skills/Qualifications:****The successful candidate will benefit from having:*** A College or University degree with at least 12 months of relevant work experience* Good oral and written communication skills are required* Basic Functional / Industry Knowledge is preferred* Analytical and problem-solving skills are required* Working knowledge on MS-Excel**Shift Schedule: 8PM - 5AM**