PRIMARY RESPONSIBILITIES
- Maintain under operational conditions the current and new network infrastructure and security solutions in respect of the Support processes.
- Build, deploy and administer/manage the current and new network infrastructure (including WAN, LAN, WLAN and network services/vendors equipment's like NLB, Riverbed, Meraki, FS, Cisco ISE/NAC, Velocloud SD-WAN, SolarWinds) and security solutions (Palo Alto, Checkpoint, Fortinet, Skybox)
- Senior level of operational support on:
- Troubleshooting, incidents and problem management,
- Reporting and communication on activity, quality and performance of the network platforms and security solutions
- Ensure appropriate documentation, including procedures for support.
- Assist new implementations of all Network and Security Infrastructure components
- Pro-active in ensuring stability, response time, operational consistency and life cycle over the network platforms and security solutions
SECONDARY RESPONSIBILITIES
- Contribute to search and qualification to new solutions.
- Provide recommendations to the highest level of expertise teams.
PRIMARY TECHNICAL ABILITIES
- Preferably CCNP and Palo Alto Certified
- Administration and troubleshooting of LAN/WAN/WLAN networks
- Routing protocols configuration and troubleshooting (BGP, RIP, OSPF, EIGRP ...)
- LAN technologies administration and troubleshooting (VRRP, VSS, STP ...)
- QoS mechanisms
- Wifi controllers and access points administration (Cisco, Meraki)
- Load Balancer (FS/NetScaler)
- Firewall (Palo Alto, Checkpoint, Fortinet)
- SD-WAN (VeloCloud)
- WAN Compression and Optimization (Riverbed)
- Cisco Meraki (Wireless, Firewalling)
- Telephony Support (Cisco, 3CX)
- Security Administration with Palo Alto, Skybox, Checkpoint and Fortinet Firewalls, Pulse remote access, Reverse Proxy
- DNS and Domain Management (Infoblox, IPAM)
- Authorization and Authentication (Cisco ISE/NAC, Radius, Tacacs)
- SolarWinds Management (Full lifecyle)
SECONDARY TECHNICAL ABILITIES
- Knowledge on Infrastructure Solutions (Servers, Cloud)
- Knowledge in ITIL framework