Network & IT Support Engineer – PCI DSS Security Focus

Adventure Consultancy Solutions Philippines Inc.; Makati; On-site; PHP 446,000 - 893,000; Full time

Job summary

Adventure Consultancy Solutions Philippines Inc. is seeking a Network & IT Support Engineer to ensure reliable day-to-day operation of end-user tech, network infra, endpoints, and user access.

The role provides responsive technical support, maintains security standards, and supports PCI DSS controls through secure configuration, access controls, asset management, and audit-ready documentation. You will troubleshoot connectivity, manage switches/routers, support firewall environments, and

Qualifications

• Bachelor’s degree in IT, CS, Information Systems, or related field.
• 4+ years in network support, IT infra operations, or similar hands-on IT roles.
• Experience troubleshooting business IT environments: workstations, network, switches, routers, firewalls.
• Knowledge of TCP/IP and routing basics; familiarity with BGP.
• Experience with firewall environments (Ubiquiti/UDM Pro, pfSense, Fortinet).
• Experience with endpoint security/antimalware (ESET or similar).
• Familiarity with PCI DSS compliance and audit evidence support is a plus.
• Knowledge of IT asset management, user access administration, onboarding/offboarding, and technical docs.
• Strong analytical troubleshooting and clear communication, able to work independently.

Responsibilities

• Maintain availability of end-user technology and network infrastructure, escalate when needed.
• Configure and monitor multi-layer switches, routers, LAN/WAN, and cabling.
• Support firewall and security environments (Ubiquiti/UDM Pro, pfSense, Fortinet).
• Diagnose network performance issues using TCP/IP and routing concepts.
• Administer endpoints, including OS updates and software deployment.
• Maintain endpoint protection and antimalware solutions.
• Manage employee device lifecycle and asset records.
• Provide IT service desk support, documenting steps and progress.
• Support server and business-system operations with regular checks and escalation.
• Handle PCI DSS-related controls, secure configurations, and audit-related records.
• Maintain documentation, assets, and knowledge base; propose improvements.
• Coordinate with IT team and vendors on changes, security, and escalations.

Skills

TCP/IP knowledge

Network troubleshooting

Endpoint administration

Firewall management

PCI DSS familiarity

Audit evidence preparation

IT asset management

Documentation

Independent work

Clear communication

Education

Bachelor’s degree in IT/CS or related field

Tools

Ubiquiti/UDM Pro

pfSense

Fortinet

Job description

Adventure Consultancy Solutions Philippines Inc. is seeking a Network & IT Support Engineer to ensure reliable day-to-day operation of end-user tech, network infra, endpoints, and user access.

The role provides responsive technical support, maintains security standards, and supports PCI DSS controls through secure configuration, access controls, asset management, and audit-ready documentation. You will troubleshoot connectivity, manage switches/routers, support firewall environments, and