NDIS Claims & Plan Admin Specialist

Offshore Talent; Philippines; Remote; PHP 420,000 - 540,000; Full time

Job summary

Offshore Talent in the Philippines is seeking a detail-driven NDIS Program Support Officer to manage end-to-end NDIS claims processing, participant plan administration, and financial reconciliation. You will ensure plans are serviced and supported while claims are accurately processed in line with NDIS Practice Standards.

The ideal candidate combines NDIS operations knowledge with onboarding experience and solid accounting capabilities across PRODA, Plan on Track, 101PM, and QuickBooks.

Qualifications

• Experience in NDIS claims management within disability or aged care sectors.
• Familiarity with PRODA and plan management software (Plan on Track, 101PlanManagement).
• Strong bookkeeping and financial reconciliation skills using QuickBooks and spreadsheets.
• Excellent verbal and written English communication for participants, families, and partner agencies.

Responsibilities

• Process daily NDIS claims and provider invoices according to pricing arrangements.
• Upload daily claim batches from plan management platforms into PRODA.
• Manage daily QuickBooks workflows and bank reconciliations; issue remittances and statements.
• Coordinate onboarding, risk assessments, quotes, and Service Agreements; maintain audit-ready case records.
• Maintain documentation trails for NDIS quality audits and support process improvements.

Skills

NDIS claims management

PRODA familiarity

Plan on Track

101PM

QuickBooks

Bookkeeping

Onboarding

Stakeholder communication

Audit compliance

Tools

PRODA

Plan on Track

101PM

QuickBooks

Job description

Offshore Talent in the Philippines is seeking a detail-driven NDIS Program Support Officer to manage end-to-end NDIS claims processing, participant plan administration, and financial reconciliation. You will ensure plans are serviced and supported while claims are accurately processed in line with NDIS Practice Standards.

The ideal candidate combines NDIS operations knowledge with onboarding experience and solid accounting capabilities across PRODA, Plan on Track, 101PM, and QuickBooks.