NA Freight & Export Specialist (Hybrid)

Xerox; Cebu City; Hybrid; PHP 520,000 - 700,000; Full time

Job summary

Xerox is seeking a North America Freight & Export Analyst to support freight invoice processing, export documentation, and vendor master activities in a hybrid role based in Cebu City, Philippines. The role requires attention to detail, strong analytical skills, and collaboration with logistics, finance, and customer service teams.

You will handle freight invoices, review exceptions, and ensure compliance with service levels and export requirements, while supporting continuous improvement

Qualifications

• Bachelors degree in Supply Chain, Logistics, Business Administration, Finance, or related field.
• 1–3 years of experience in Freight Operations, Export Operations, Logistics, Transportation, or Accounts Payable.
• Working knowledge of freight, logistics and export documentation processes.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong English communication skills (verbal and written).
• Ability to meet SLAs and operate within deadlines.
• Proficiency in Microsoft Excel.
• Experience with ERP/export systems is advantageous.

Responsibilities

• Process freight invoices accurately and within established turnaround times.
• Review, investigate, and resolve invoice exceptions and freight-related discrepancies.
• Support full truckload (FTL) invoice processing activities.
• Perform vendor master setup and maintenance activities.
• Respond to customer inquiries related to freight invoices and payments.
• Conduct quality checks and ensure issues are corrected promptly.
• Create and process export invoices following service levels.
• Index export invoices and maintain supporting documentation.
• Validate export documentation, including HTS codes and Incoterms.
• Review Bills of Lading, packing lists, part numbers, quantities, and weights.
• Maintain trackers and records for freight/export transactions.
• Coordinate with stakeholders to resolve issues and support processes.
• Support continuous improvement for efficiency, quality, and compliance.

Skills

Analytical ability

Attention to detail

English communication

Stakeholder management

Excel

Education

Bachelor's degree in Supply Chain, Logistics, Business Administration, Finance, or related field

Tools

ERP systems

Job description

Xerox is seeking a North America Freight & Export Analyst to support freight invoice processing, export documentation, and vendor master activities in a hybrid role based in Cebu City, Philippines. The role requires attention to detail, strong analytical skills, and collaboration with logistics, finance, and customer service teams.

You will handle freight invoices, review exceptions, and ensure compliance with service levels and export requirements, while supporting continuous improvement