North America Freight And Export Analyst

Xerox Philippines; Cebu City; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Xerox Philippines is seeking a North America Freight & Export Analyst to support freight and export operations, ensuring accurate invoicing, documentation, and compliance. The role requires collaboration with logistics, finance, and customer service to meet service levels and drive process improvements.

The position emphasizes attention to detail, strong analytical skills, and experience in freight operations, with a hybrid work arrangement and night shift aligned to North America business hours.

Qualifications

• Bachelor's degree in a relevant field is required or preferred.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal English communication skills.

Responsibilities

• Process freight invoices accurately within established turnaround times.
• Review and resolve invoice exceptions and discrepancies.
• Support FTL invoice processing and vendor master activities.
• Respond to customer inquiries regarding freight invoices and payments.
• Maintain export invoices and verify export documentation (Incoterms, HTS codes).
• Coordinate with internal/external stakeholders to resolve operational issues.
• Contribute to continuous improvement initiatives in logistics and export processes.

Skills

Analytical skills

Attention to detail

English communication

Education

Bachelor's degree in Supply Chain, Logistics, Business Administration, Finance, or related field

Tools

Excel

Job description

Job Description:

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

The North America Freight & Export Analyst is responsible for supporting North America Freight and Export operations through the accurate and timely processing of freight invoices, export documentation, exception management, vendor master activities, and customer inquiries. This role plays a critical part in ensuring compliance with established service levels, export requirements, quality standards, and operational procedures while supporting logistics and transportation activities across North America. The position requires strong attention to detail, analytical skills, and the ability to collaborate with multiple stakeholders to ensure efficient freight and export operations.

Why Join This Team:

• Be part of a team supporting critical North American freight and export operations.
• Gain exposure to international logistics, transportation, export documentation, and supply chain processes.
• Develop expertise in freight invoice processing, export compliance, and vendor management activities.
• Collaborate with stakeholders across logistics, transportation, finance, and customer service functions.
• Contribute to operational excellence through quality, compliance, and continuous improvement initiatives.

What You Will Do:

• Process freight invoices accurately and within established turnaround times.
• Review, investigate, and resolve invoice exceptions and freight-related discrepancies.
• Support full truckload (FTL) invoice processing activities.
• Perform vendor master setup and maintenance activities.
• Respond to customer inquiries related to freight invoices, payments, and operational requests.
• Conduct quality checks and ensure identified issues are corrected in a timely manner.
• Create and process export invoices in accordance with established service level requirements.
• Index export invoices and maintain supporting documentation and records.
• Validate export documentation, including invoice details, freight terms, Incoterms, ship-to information, invoice amounts, and HTS codes.
• Review supporting documents such as Bills of Lading, packing lists, part numbers, quantities, and gross weights to ensure accuracy.
• Maintain trackers and operational records related to freight and export transactions.
• Coordinate with internal and external stakeholders to resolve operational issues and support process execution.
• Support continuous improvement initiatives that enhance operational efficiency, quality, and compliance.

What You Need to Succeed:

• Bachelor's degree in Supply Chain, Logistics, Business Administration, Finance, or a related field.
• 1–3 years of experience in Freight Operations, Export Operations, Logistics, Transportation, Supply Chain, Accounts Payable, Invoice Processing, or related functions.
• Working knowledge of freight, logistics, transportation, and export documentation processes.
• Understanding of invoice processing, accounts payable, and operational transaction management.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to review, validate, and reconcile transactional and supporting documentation.
• Strong verbal and written English communication skills.
• Customer-focused mindset with the ability to manage inquiries and operational issues effectively.
• Strong organizational and stakeholder management skills.
• Ability to work within established SLAs and meet operational deadlines.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience working with logistics, transportation, ERP, or export-related systems is an advantage.
• Continuous improvement mindset with a focus on operational excellence and quality.

How We Set You Up for Success:

• Comprehensive onboarding and training on North America Freight and Export processes.
• Exposure to logistics, transportation, supply chain, and international trade operations.
• Opportunities to develop expertise in freight management, export documentation, and operational compliance.
• Collaboration with logistics providers, business stakeholders, and cross-functional teams.
• Continuous learning and career development opportunities within Supply Chain, Logistics, and Operations functions.

Work Arrangement:

Hybrid

Shift:

North America Shift (Night Shift)