Multilingual QA Analyst: Korean & Vietnamese – onsite Taguig

J-K Network Services; Taguig; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading IT services company is seeking a Korean Vietnamese Quality Analyst in BGC, Taguig. The ideal candidate will be fluent in Vietnamese and have experience in quality assurance, preferably in a BPO setting. This onsite role involves ensuring quality metrics are met and monitoring team performance. The company offers performance bonuses and various government-mandated benefits. Interested candidates can start as soon as possible and must be willing to work on a shifting schedule.

Qualifications

• Filipinos or Vietnamese Nationals with language proficiency.
• At least one year in quality assurance role preferred.
• Willing to work in a shifting schedule.

Responsibilities

• Identify strengths and skills for improvement.
• Ensure quality calls and performance metrics are met.
• Monitor the performance of team members.

Skills

Fluent in Vietnamese

Customer Service Experience

Quality Assurance Knowledge

Job description

A leading IT services company is seeking a Korean Vietnamese Quality Analyst in BGC, Taguig. The ideal candidate will be fluent in Vietnamese and have experience in quality assurance, preferably in a BPO setting. This onsite role involves ensuring quality metrics are met and monitoring team performance. The company offers performance bonuses and various government-mandated benefits. Interested candidates can start as soon as possible and must be willing to work on a shifting schedule.