Multichannel Customer Success & Orders Specialist

Wheyking Inc.; Marikina; On-site; PHP 223,200 - 279,000; Full time

Job summary

Wheyking Inc. is looking for a versatile candidate to manage customer interactions and order fulfillment across platforms like phone, email, and social media. This role also includes serving as a Store Sales Assistant at the Marikina branch, ensuring a positive customer experience and resolving inquiries.

The ideal candidate should be college-level or graduate, possess good communication and customer service skills, and be ready to start ASAP.

Qualifications

• Must possess good communication skills and be computer literate.
• Results driven with customer service experience.
• Ability to be flexible and manage multiple tasks.

Responsibilities

• Manage customer interactions and order fulfillment across various channels.
• Handle customer inquiries, resolve issues, and manage complaints.
• Serve as a Store Sales Assistant at the Marikina branch.

Skills

Good communication skills

Computer literate

Customer service

Flexible

Results driven

Education

College level or College graduate

Job description

Wheyking Inc. is looking for a versatile candidate to manage customer interactions and order fulfillment across platforms like phone, email, and social media. This role also includes serving as a Store Sales Assistant at the Marikina branch, ensuring a positive customer experience and resolving inquiries.

The ideal candidate should be college-level or graduate, possess good communication and customer service skills, and be ready to start ASAP.