Retail Customer Experience Specialist

Wheyking Inc.; Iloilo; On-site; PHP 167,000 - 246,000; Full time

Job summary

Wheyking Inc. in Iloilo is seeking a customer service–focused store associate to deliver high-touch engagement, guide shoppers to the products they desire, and communicate clearly with every guest.

You will gain product knowledge, memorize prices, and support store operations through inventory receiving and stocking, while collaborating with a dynamic team to ensure a smooth customer experience.

Qualifications

• High School or College level is required.
• Experience in retail is advantageous but not required.
• Must memorize prices and product knowledge.
• Flexible, energetic and hardworking.
• Strong team player.
• Willing to undergo training.

Responsibilities

• Drive exceptional customer experience through high-touch interaction, providing outstanding service and clear communication.
• Be a key contact guiding customers to find products they desire.
• Provide knowledgeable advice to aid purchasing decisions.
• Handle customer feedback with care, process transactions accurately.
• Contribute to store operations through inventory support, receiving and stocking.

Skills

Customer service

Communication

Product knowledge

Flexible and energetic

Team player

Willing to train

Education

High School or College level

Job description

Wheyking Inc. in Iloilo is seeking a customer service–focused store associate to deliver high-touch engagement, guide shoppers to the products they desire, and communicate clearly with every guest.

You will gain product knowledge, memorize prices, and support store operations through inventory receiving and stocking, while collaborating with a dynamic team to ensure a smooth customer experience.