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Job summary
A marketing firm based in Quezon City is seeking a Customer Service & Sales Associate to manage online inquiries and convert them into sales. The successful candidate will interact with customers across various platforms, assist them with product choices, and ensure a positive service experience. Applicants should be at least high school graduates with strong communication skills, and a willingness to learn. This full-time role requires multitasking and a customer-oriented approach, with clear daily and monthly sales targets.
Qualifications
At least High School or Senior High graduate (College level is a plus).
Experience in customer service, online selling, or sales is an advantage.
Strong communication skills (written and verbal).
Patient, polite, and customer-focused.
Responsibilities
Respond promptly to customer inquiries via various platforms.
Assist customers in choosing the right products.
Prepare quotations and guide customers through the buying process.
Record customer orders and maintain organized chat responses.
Meet daily and monthly sales targets.
Skills
Strong communication skills
Multitasking
Customer-focused
Education
High School or Senior High graduate
Job description
A marketing firm based in Quezon City is seeking a Customer Service & Sales Associate to manage online inquiries and convert them into sales. The successful candidate will interact with customers across various platforms, assist them with product choices, and ensure a positive service experience. Applicants should be at least high school graduates with strong communication skills, and a willingness to learn. This full-time role requires multitasking and a customer-oriented approach, with clear daily and monthly sales targets.