Online Sales Specialist — Chat & Social Commerce

Dempsey Resource Management Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A dynamic resource management company is seeking a customer service representative in Quezon City. The role involves responding to inquiries via chat, email, and social media while promoting and selling products or services online. Candidates should have good communication skills and experience in online sales or customer service is a plus. A high school diploma or college-level education is required, with a bachelor's degree preferred. The position focuses on achieving sales targets and ensuring customer satisfaction.

Qualifications

• Experience in online sales, customer service, or e-commerce is a plus.

Responsibilities

• Respond to customer inquiries via chat, email, and social media.
• Promote and sell products or services online.
• Assist customers with product information, pricing, and orders.
• Process sales transactions and coordinate with fulfillment teams.
• Follow up with customers to ensure satisfaction.
• Meet daily or monthly sales targets.
• Maintain accurate records of inquiries and sales.

Skills

Good communication and persuasion skills

Comfortable using chat tools

Customer-focused

Goal-oriented

Reliable

Education

High school graduate or college level

Bachelor’s degree

Job description

A dynamic resource management company is seeking a customer service representative in Quezon City. The role involves responding to inquiries via chat, email, and social media while promoting and selling products or services online. Candidates should have good communication skills and experience in online sales or customer service is a plus. A high school diploma or college-level education is required, with a bachelor's degree preferred. The position focuses on achieving sales targets and ensuring customer satisfaction.