Mortgage Operations Analyst: Correspondent Underwriting

JPMorgan Chase & Co.; Taguig; Hybrid; PHP 2,630,000 - 4,008,000; Full time

Job summary

JPMorgan Chase & Co. in the Philippines is seeking a Home Lending Solutions Analyst to support the Correspondent Underwriting workflow. You will help moves mortgage files through operational processes, partnering with internal teams and external clients to resolve issues, provide timely updates, and improve documentation quality.

The role follows U.S. business hours and is based in the Philippines. Responsibilities include maintaining a production pipeline, communicating status updates, and

Qualifications

• Minimum 2 years experience in mortgage banking or mortgage operations.
• Experience supporting file progression activities (processing, underwriting, closing, post-close, quality control).
• Ability to manage high-volume phone and email communications and document interactions.

Responsibilities

• Support a shared pipeline of correspondent loan activity to maintain production and service standards.
• Provide status updates to external clients and internal stakeholders via email, phone, and meetings.
• Review loan files for completeness, accuracy and adherence to process requirements.

Skills

Written communication

Verbal communication

Organizational skills

Problem solving

Attention to detail

Time management

Education

Bachelor's degree in Finance/Business/Economics

Tools

Microsoft Excel

Outlook

PowerPoint

Video conferencing tools

Job description

JPMorgan Chase & Co. in the Philippines is seeking a Home Lending Solutions Analyst to support the Correspondent Underwriting workflow. You will help moves mortgage files through operational processes, partnering with internal teams and external clients to resolve issues, provide timely updates, and improve documentation quality.

The role follows U.S. business hours and is based in the Philippines. Responsibilities include maintaining a production pipeline, communicating status updates, and