Loan Origination Automation Specialist

JPMorgan Chase & Co.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Manila seeks a Loan Origination Associate focused on transformation and automation to streamline critical lending workflows.

You will map current processes, translate needs into clear requirements, and deliver end-to-end improvements while embedding controls to reduce rework and boost throughput. You will partner with operations, technology, and control functions to identify automation opportunities, deliver scalable solutions, and drive data quality and resiliency across

Qualifications

• 3 years of experience in loan operations, loan origination or closing, credit coordination, loan documentation, loan setup or funding, and/or operations automation or business analysis within financial services.
• Ability to analyze complex operational processes and data, identify root causes, and develop practical recommendations with a risk and control lens.
• Working knowledge of automation delivery practices (requirements, design, testing, deployment, and change discipline) and basic software development principles.
• Hands-on experience using one or more firm-approved low-code, automation, and/or analytics tools (for example, Alteryx, UiPath, Power Automate, Tableau, or similar platforms).
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) to produce analysis, reporting, and stakeholder-ready materials.
• Strong communication and collaboration skills across operations, technology, and global stakeholders.

Responsibilities

• Partner with loan origination stakeholders across documentation, credit coordination, and setup and funding to identify automation opportunities and translate needs into requirements and user stories.
• Map current-state and target-state workflows (handoffs, exceptions, approvals, data dependencies, and controls) to reduce manual touchpoints and improve end-to-end throughput.
• Deliver automation initiatives end to end as an individual contributor, including discovery, requirements, solution design, build or configuration, testing and user acceptance support, deployment, hypercare, and ongoing enhancements while adhering to firm governance and control standards.
• Build and enhance business solutions using firm-approved low-code, automation, analytics, and AI-enabled tools to streamline processes, orchestrate workflows, improve data quality, and deliver operational reporting and dashboards.
• Automate and digitize origination activities such as readiness checks, funding readiness tracking, document and package status visibility, credit approval and conditions coordination, exception follow-ups, and standardized reporting.
• Embed controls by design by implementing validations, approvals, exception management, audit evidence capture, and monitoring to strengthen operational risk management and improve first-time-right performance.
• Collaborate with technology and control partners to align on access, data connectivity, infrastructure needs, release and change practices, and production support expectations.
• Define, track, and communicate key performance indicators and realized benefits (for example, capacity creation, cycle time reduction, reduced rework, improved data quality, fewer control breaks, and improved on-time funding).
• Create and maintain documentation and reusable assets (process maps, requirements, standard operating procedures, test scripts, runbooks, and training materials) to support adoption, resiliency, and knowledge transfer.

Skills

Automation mindset

Process analysis

Stakeholder collaboration

Low-code tools

Data quality

MS Office

Education

Bachelor’s degree

Tools

Alteryx

UiPath

Power Automate

Tableau

Job description

JPMorgan Chase & Co. in Manila seeks a Loan Origination Associate focused on transformation and automation to streamline critical lending workflows.

You will map current processes, translate needs into clear requirements, and deliver end-to-end improvements while embedding controls to reduce rework and boost throughput. You will partner with operations, technology, and control functions to identify automation opportunities, deliver scalable solutions, and drive data quality and resiliency across