Mobility Sales Operations Specialist | Hybrid Role

Orkestra Communications; Quezon City; Hybride; PHP 360 000 - 600 000; Plein temps

Avantages offerts par ce poste

Hybrid work setup after full onsite训练

Company-provided equipment

HMO Day 1

Accessible work location with free.par

Weekends off

Work-life harmony

Résumé du poste

Orkestra Communications is seeking a Telecom Sales Operations Specialist – Mobility to manage the end-to-end order process for mobility solutions. You will coordinate with customers, sales teams, carriers, and internal teams to ensure orders are processed accurately and completed on time.

The role requires Excel proficiency, strong communication, and attention to detail, with a hybrid work setup after full onsite training and a focus on delivering excellent service.

Qualifications

• Bachelor’s degree preferred (not required)
• 1+ year experience in order management, sales support, or sales operations
• Experience in telecom, mobility solutions, or B2B sales is highly preferred
• Strong Excel skills (VLOOKUP/XLOOKUP, PivotTables, data validation) and attention to detail

Responsabilités

• Manage telecom sales orders from submission through completion, ensuring accuracy and timely execution.
• Coordinate service activations, device deliveries, and other order requirements.
• Serve as a point of contact for customers, sales teams, carriers, and partners regarding order status.
• Monitor orders and address delays, issues, and escalations.
• Validate order and billing details to ensure accuracy.
• Maintain accurate order records and provide regular status updates and reports.
• Use Microsoft Excel to track orders and analyze data.
• Work with cross-functional teams to resolve issues and ensure smooth order fulfillment.
• Develop understanding of telecom products and mobility solutions.

Connaissances

Order management

Sales operations

Telecom

Excel

English communication

Attention to detail

Prioritization

CRM (Salesforce)

Formation

Bachelor’s degree preferred

Outils

Salesforce

Description du poste

Orkestra Communications is seeking a Telecom Sales Operations Specialist – Mobility to manage the end-to-end order process for mobility solutions. You will coordinate with customers, sales teams, carriers, and internal teams to ensure orders are processed accurately and completed on time.

The role requires Excel proficiency, strong communication, and attention to detail, with a hybrid work setup after full onsite training and a focus on delivering excellent service.