MOA Store Manager

Aqua Smartguard Corp.; Pasay; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Commission

Employee Recognition Program

Health insurance

Company social events

Annual company trip

Retirement plan

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

Aqua Smartguard Corp. is seeking a Store Manager in Pasay to lead the store team, drive sales, and deliver exceptional customer experiences. You will oversee daily operations, inventory, and staff scheduling while maintaining premium showroom standards.

The role requires at least 3 years in store leadership, strong communication, and a proven track record of meeting targets. You will collaborate with Marketing and Operations to grow local store performance and customer loyalty.

Qualifications

• Bachelor's degree in Business Administration or related field preferred.
• 3+ years in store/retail management or equivalent leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and communication skills.
• Experience with CRM and POS systems.

Responsibilities

• Lead and motivate the store team to achieve sales targets and deliver exceptional customer service.
• Oversee daily store operations, inventory levels, and staff scheduling.
• Coordinate with Marketing and Operations to drive local promotions and events.
• Manage financials, cash handling, and reporting.
• Mentor staff through coaching, performance reviews, and development plans.
• Ensure showroom is organized, compliant, and reflects brand standards.

Skills

Leadership

Sales leadership

Customer service

Team development

Negotiation

Inventory management

Retail operations

Communication

Problem-solving

Financial analysis

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

CRM

POS systems

Inventory management software

Job description

On-site - Pasay 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Employee Recognition Program

Insurance Health & Wellness

Others

• Company Social Events
• Annual Company Trip, Retirement Plan
• Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Sales and Business Performance:

• Achieve and exceed monthly, quarterly, and annual sales targets, subscription goals, and other key performance indicators (KPIs).
• Develop and execute store-level sales strategies and action plans to increasecustomer acquisition, conversion rates, and revenue.
• Monitor daily, weekly and monthly sales performance and implement immediate corrective actions when targets are not being met.
• Personally participate in selling activities, product demonstrations, and customer consultations to contribute directly to store sales.
• Identify new business opportunities, partnerships, and local marketing initiatives that increase store traffic and sales.
• Present monthly performance and strategic plan to the executives and directors.

Customer Experience:

• Deliver exceptional customer service by ensuring every customer receives professional product consultation and after-sales support.
• Resolve customer concerns, complaints, and service issues promptly while maintaining high customer satisfaction.
• Build long-term customer relationships that encourage repeat business, referrals, and subscription renewals.
• Ensure the showroom consistently presents a clean, organized, welcoming, and premium shopping environment.

Team Leadership and Development:

• Lead, motivate, coach, and inspire the store team to consistently achieve individual and team performance goals.
• Conduct regular coaching sessions, performance evaluations, and development discussions with team members.
• Recruit, onboard, train, and mentor new employees to ensure they meet company standards and sales expectations.
• Foster teamwork, accountability, professionalism, and a positive work culture through open communication and continuous feedback.
• Prepare staff schedules that maximize productivity while ensuring adequate store coverage during peak and promotional periods.

Operations Management:

• Oversee the daily operations of the store to ensure efficiency in scheduling, productivity, and compliance with company standards.
• Coordinate with the Operations, Warehouse, and Logistics teams to ensure adequate inventory levels and timely replenishment of products.
• Monitor inventory movement, stock accuracy, product availability, and minimize inventory losses.
• Ensure all store assets, equipment, displays, and facilities are properly maintained.
• Laisse with MOA admin and other offices for smooth operations

Marketing and Business Development:

• Collaborate with the Marketing Department in planning and executing promotional campaigns, in-store events, and community engagement activities.
• Recommend local marketing initiatives and promotional programs that drive foot traffic and increase brand awareness.
• Support the implementation of company-wide marketing campaigns and product launches.

Financial and Administrative Management:

• Manage store operating expenses within approved budgets while maximizing profitability.
• Ensure accurate cash handling, daily sales reconciliation, financial reporting, and administrative documentation.
• Prepare and submit timely operational, sales, inventory, and performance reports required by management.
• Work closely with other relevant departments to effectively and efficiently conduct business and achieve sales target.

TECHNICAL JOB REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Management, or any related field is preferred.
• Minimum of three (3) years of proven experience as a Store Manager, Retail Manager, or in a similar leadership role within a retail or customer-facing sales environment.
• Demonstrated track record of consistently achieving and exceeding sales targets while effectively leading and developing a high-performing sales team.
• Strong leadership, coaching, and people management skills with the ability to motivate, mentor, and drive employee performance.
• Excellent sales, negotiation, customer service, and relationship-building skills.
• Solid understanding of retail operations, sales strategies, merchandising, inventory management, and financial performance monitoring.
• Knowledgeable in sales and marketing principles, business development, and customer acquisition strategies.
• Strong analytical, problem-solving, decision-making, and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and capable of learning retail POS, CRM, and inventory management systems.
• Highly motivated,results-oriented, proactive, and customer-focused with a strong sense of accountability and professionalism.
• Able to work flexible hours, including weekends, holidays, and extended business hours when required.

Sales Strategy and Management Organization Skills Negotiation B2B Sales Employee Management

HR Generalist Aqua Smartguard Corp.

Working Location

Second Floor, IKEA for Business. IKEA Philippines, Mall of Asia Complex, 1300 J.W. Diokno Blvd, Pasay, Metro Manila, Philippines

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