On-site - Pasig | 3-5 years experience | Bachelor | Full-time
Job Description
- Formulates strategies and solutions to ensure achievement of team’s monthly quota.
- Submits periodic reports to the Store Operations Manager.
- Analyzes and solves problems as needed.
- Conducts store visits and assesses competitors and market.
- Implements excellent standard of customer service.
- Works with brand coordinators regarding sales targets, merchandise and in coming up with strategies to attain brand quota.
Manpower Management
- Ensures proper manpower planning, hiring, monitoring, training and evaluation.
- Checks, approves and monitors store personnel working schedule.
- Evaluates performance of store staff and recommends promotion, regularization, and other movements or actions.
- Initiates training needed to improve staff performance.
- Works with Store Coordinators in hiring store/sales staff.
- Monitors Store Supervisors and OICs to implement company policy and procedure.
- Resolves issues and recommends disciplinary actions as needed.
- Disseminates information and conducts office day meeting.
Inventory, Cash, and other Assets Management
- Ensures prescribed control systems are in place and identifies weaknesses and recommends solutions.
- Solves stock management problems.
- Orients stores on policies and procedures for uniform implementation.
- Coordinates with the Audit Department regarding physical count, reconciliation etc.
- Ensures cost effective management of supplies and proper use of store properties.
Image Maintenance
- Ensures consistent and timely image implementation in the stores.
- Coordinates with Store Planning & Visual Merchandising departments regarding due maintenance and repair works.
Other Administrative Functions
- Assists the Store Operations Manager in liaising with mall leasing department.
- Coordinates with suppliers, contractors, banks and other outside agencies as required.
Qualifications
- A Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent
- At least 3 years minimum work experience in retail for the Supervisor level
- With knowledge in all facets of store operations, merchandising, visual merchandising and inventory management
- With proven excellent performance in store operations
- Analytical, has good problem solving skills, good conflict/feedback management
- Has proven sales ability and customer service skills
- Well-versed in MS Office applications
- Good communication and interpersonal skills
- Positive and passionate attitude towards work
- Excellent leadership and people handling skills
- Willing to be assigned anywhere in Metro Manila (as required)
Working Location
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