Membership Virtual Assistant

VA Masters; Bais; On-site; PHP 201,000 - 312,000; Full time

Job summary

vamasters, Inc. is seeking a proactive Membership Operations Coordinator to engage and support a women-focused training program. You will track member activity, follow up with quiet members, draft weekly newsletters and group emails, and help the owner manage schedules and deadlines. Strong writing and initiative are essential.

The role emphasizes organized administration, timely communications, and behind-the-scenes coordination to keep programs running smoothly as the community grows.

Qualifications

• Excellent written English with a warm, professional tone.
• Experience with email-based communication and member follow-up.
• Proficiency with Kajabi or similar membership platforms.
• Ability to learn and use Everfit or similar apps
• Strong organizational and time management skills.
• Unfailing follow-through, sharp on detail, and self-sufficient.
• Strong communication skills.

Responsibilities

• Track member activity and check-ins in Everfit.
• Email members who have not checked in.
• Manage member movement between quarterly programs.
• Keep member records accurate and current across Kajabi and Everfit.
• Draft the weekly newsletter for the owner's review.
• Write and send group emails to members.
• Monitor email communication with the member community.
• Send the owner reminders about schedules, deadlines, and upcoming tasks.
• Flag member trends and issues the owner should know about.
• Maintain simple tracking systems that keep the membership organized.

Skills

Written English

Email follow-up

Organization

Time management

Self-sufficiency

Communication skills

Tools

Kajabi

Everfit

Job description

Job Summary:

Members stay engaged when someone notices them, and an organized and proactive Membership Operations Coordinator will do the noticing for an established women's training program. You will support the owner by keeping member activity on track, following up with members who have gone quiet, drafting the weekly newsletter and group emails, and helping the owner stay on top of schedules and deadlines. A strong written communicator who takes initiative and keeps things running smoothly behind the scenes is the ideal fit.

Key Responsibilities:

• - Track member activity and check-ins in Everfit
• - Email members who have not checked in
• - Manage member movement between quarterly programs
• - Keep member records accurate and current across Kajabi and Everfit
• - Draft the weekly newsletter for the owner's review
• - Write and send group emails to members
• - Monitor email communication with the member community
• - Send the owner reminders about schedules, deadlines, and upcoming tasks
• - Flag member trends and issues the owner should know about
• - Maintain simple tracking systems that keep the membership organized

Mandatory Skills:

• - Excellent written English with a warm, professional tone
• - Experience with email-based communication and member or client follow-up
• - Proficiency with Kajabi or similar membership and website platforms
• - Ability to learn and use Everfit or similar fitness and coaching apps
• - Strong organizational and time management skills
• - Unfailing on follow-through, sharp on detail, and self-sufficient without supervision
• - Strong communication skills

Preferred Skills:

• - Experience in membership, community, or customer success roles
• - Experience writing newsletters or email campaigns
• - Familiarity with email marketing tools
• - Background or interest in fitness, wellness, or women's health programs
• - Experience supporting a business owner or coach as a virtual assistant
• - Keeps several projects from colliding when they are all active at once

Why Join Us:

Take a central role in a supportive, women-focused community and make a real difference in how members experience the program. You will work closely with the owner, with room to grow your responsibilities as the program grows. If you enjoy building relationships through thoughtful communication, you will feel right at home.