Member Experience & Operations Coordinator

Tavor Perry; Tanza; On-site; PHP 279,000 - 424,000; Full time

Job summary

Tavor Perry is seeking a proactive Membership Operations Coordinator to keep member activity on track, follow up with members who have gone quiet, draft the weekly newsletter, and help the owner stay on top of schedules and deadlines. A strong written communicator who takes initiative and keeps things running smoothly behind the scenes is the ideal fit.

You should be comfortable using Kajabi and Everfit, manage simple tracking systems, and coordinate emails to the member community with care and

Qualifications

• Excellent written English with a warm, professional tone.
• Experience with email-based communication and member or client follow-up.
• Proficiency with Kajabi or similar membership and website platforms.
• Ability to learn and use Everfit or similar fitness and coaching apps.
• Strong organizational and time management skills.
• Conscientious about accuracy, consistent in delivery, and effective with minimal supervision.
• Strong communication skills.

Responsibilities

• Track member activity and check-ins in Everfit
• Email members who have not checked in
• Manage member movement between quarterly programs
• Keep member records accurate across Kajabi and Everfit
• Draft the weekly newsletter for the owner's review
• Write and send group emails to members
• Monitor email communication with the member community
• Remind the owner of schedules, deadlines, and upcoming tasks
• Flag member trends and issues the owner should know about
• Maintain simple tracking systems that keep the membership organized

Skills

Excellent written English

Email-based communication

Organizational skills

Time management

Strong communication

Attention to detail

Tools

Kajabi

Everfit

Job description

Tavor Perry is seeking a proactive Membership Operations Coordinator to keep member activity on track, follow up with members who have gone quiet, draft the weekly newsletter, and help the owner stay on top of schedules and deadlines. A strong written communicator who takes initiative and keeps things running smoothly behind the scenes is the ideal fit.

You should be comfortable using Kajabi and Everfit, manage simple tracking systems, and coordinate emails to the member community with care and