Mega FM Site Lead - Operations, SPX Express (Punturin, Valenzuela)

Shopee; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Shopee Philippines is seeking an experienced Sorting Center Operations Lead to oversee inbound, outbound, and Return to Seller KPIs, drive efficiency, and support manpower planning with the SOC Lead.

You will collaborate with SPX Express Operations and Sorting Center Support teams to forecast volume, monitor performance, and provide ramp-up plans for sub-leads to maximize SOC operations.

Qualifications

• Bachelor's degree or higher required.
• 5-8 years related experience in warehousing, e-commerce, logistics.
• Experience handling volume operations and manpower (direct and 3rd party).
• Strong KPI and performance monitoring capability.
• Excellent communication, presentation and stakeholder management skills.

Responsibilities

• Oversee Sorting Center's inbound, sort, outbound, and Return to Seller operations KPI / performance.
• Initiate improvements to achieve efficiency in operations.
• Work closely with SOC Lead in manpower planning and allocation.
• Evaluate performance of sub leads and provide feedback and ramp up plan.
• Collaborate with SPX Express Operations and Sorting Center Support teams in forecasting volume and maximizing SOC operations.

Skills

KPI monitoring

Stakeholder management

Communication skills

Manpower planning

Education

Bachelor's degree

Tools

MS Office

Google Applications

Job description

Job Description:

• Oversee Sorting Center's inbound, sort, outbound, and Return to Seller operations KPI / performance


• Initiate improvements to achieve efficiency in operations


• Work closely with SOC Lead in manpower planning and allocation


• Evaluate performance of sub leads and provide feedback and ramp up plan


• Collaborate with SPX Express Operations and Sorting Center Support teams in forecasting volume and maximizing SOC operations

Requirements:

• Graduate of any Bachelor's Degree or higher


• At least 5-8 years relevant experience in warehousing, e-commerce, logistics or related fields


• Experienced in handling volume operations and manpower (direct and 3rd party)


• Critical with KPI and performance monitoring


• Strong communication, presentation, and stakeholder management skills


• Knowledgeable in MS Office and Google Applications