Remote Medical Virtual Assistant - Night Shift

Medcare Directory; Quezon City; Remote; PHP 509,000 - 609,000; Full time

Benefits offered by this job

Free training

Paid time off

HMO coverage

Optical rewards

Performance-based increases

Job summary

GMVA, based in Quezon City, Philippines, seeks a Medical Virtual Assistant for permanent remote work. The role covers patient calls, appointment coordination, medical records, and insurance checks within an independent contractor, full-time setup with night shifts.

The position requires 1–2 years in a medical background, strong English, and familiarity with medical terminology. Training is provided; a suitable remote workstation and HIPAA awareness are expected.

Qualifications

• Medical background with 1–2 years of experience.
• Healthcare-related degree preferred.
• Strong English communication.
• Familiarity with medical terminology.

Responsibilities

• Handle inbound and outbound calls, inquiries, and data verification.
• Collect patient history and verify healthcare information across systems (Cerner, Epic, AthenaNet, NextGen).
• Check insurance eligibility and coverage details.
• Schedule appointments and manage emails, records, and timekeeping.
• Explain health information and care plans within the workflow.
• Serve as a communication link between patients and providers.
• Adhere to HIPAA policy during medical support work.

Skills

Medical background

English communication

Attention to detail

Education

Healthcare-related degree

Tools

Cerner

Epic

AthenaNet

NextGen

Google Workspace

Job description

GMVA, based in Quezon City, Philippines, seeks a Medical Virtual Assistant for permanent remote work. The role covers patient calls, appointment coordination, medical records, and insurance checks within an independent contractor, full-time setup with night shifts.

The position requires 1–2 years in a medical background, strong English, and familiarity with medical terminology. Training is provided; a suitable remote workstation and HIPAA awareness are expected.