Medical Virtual Assistant — Insurance Verification Pro

Genius Agency AI; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Genius Agency AI is seeking an experienced Medical Virtual Assistant to join our remote team. The role focuses on insurance verification and healthcare administrative support, ensuring accurate eligibility checks and benefits verification for patients.

The ideal candidate has hands-on experience with health insurance processes, strong communication skills, and meticulous documentation. You will collaborate with providers and internal teams while maintaining confidential patient records and

Qualifications

• Experience as Medical Virtual Assistant or healthcare support role.
• Hands-on experience in insurance verification is required.
• Strong understanding of health insurance eligibility, benefits, and verification processes.
• Excellent communication and documentation skills.
• Work independently with strong attention to detail.
• Comfortable using healthcare portals and electronic medical records.

Responsibilities

• Verify patient insurance eligibility and benefits.
• Contact insurers to confirm coverage, benefits, deductibles, copays, coinsurance, and authorizations.
• Document verification results and patient information accurately.
• Identify and communicate discrepancies or coverage issues.
• Coordinate with healthcare providers and internal teams on insurance requirements.
• Maintain confidential patient records and ensure data integrity.
• Perform other medical admin and virtual assistant duties as needed.

Skills

Medical Virtual Assistant

Insurance verification

Healthcare administration

Communication skills

Documentation skills

Remote work

Tools

EMR systems

Job description

Genius Agency AI is seeking an experienced Medical Virtual Assistant to join our remote team. The role focuses on insurance verification and healthcare administrative support, ensuring accurate eligibility checks and benefits verification for patients.

The ideal candidate has hands-on experience with health insurance processes, strong communication skills, and meticulous documentation. You will collaborate with providers and internal teams while maintaining confidential patient records and