Medical Virtual Assistant

Vital Virtuals Global HR Solutions; Cebu City; On-site; PHP 430,000 - 516,000; Full time

Job summary

Vital Virtuals Global HR Solutions is hiring a Medical VA to support our healthcare operations from a remote setting in the Philippines. The successful candidate will answer calls, verify insurance, manage referrals, and assist with medical records while upholding privacy standards.

You will coordinate with providers and clinical staff, handle administrative and data-entry tasks, and ensure HIPAA compliance in daily workflows. Fluency in English and strong communication are essential.

Qualifications

• Fluent English is required for patient interactions and documentation.
• Medical VA or receptionist experience is preferred.
• Excellent communication and phone etiquette are essential.
• Strong organizational and multitasking abilities are needed.
• EHR/EMR experience is a plus.
• Reliable computer and stable internet connection required.
• Willingness to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients with inquiries.
• Verify insurance and update patient information.
• Manage referrals, faxes and medical records.
• Explain insurance benefits to patients.
• Coordinate with providers and clinical staff.
• Handle administrative and data-entry tasks.
• Maintain HIPAA compliance.

Skills

Fluent English

Medical VA experience

Communication skills

Organizational skills

EHR/EMR experience

Reliable internet

HIPAA compliance

Time Doctor

Tools

Time Doctor

Job description

Job Description:

NOW HIRING: MEDICAL VIRTUAL ASSISTANT!

Vital Virtuals Global HR is looking for a reliable and motivated Medical VA to join our team!

Responsibilities

• Answer calls and assist patients
• Verify insurance & update patient information
• Manage referrals, faxes & medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative & data-entry tasks
• Maintain HIPAA compliance

Compensation

$5/hour – First 90 days
$6/hour – After 90 days
Biweekly Pay | Wise

Requirements

• Fluent in English
• Medical receptionist/VA experience preferred
• Excellent communication & phone etiquette
• Strong organizational and multitasking skills
• EHR/EMR experience is a plus
• Reliable computer & internet connection
• Willing to use Time Doctor & a HIPAA-compliant virtual desktop

Join Vital Virtuals and grow your healthcare career with us!