Medical Records Specialist

CF Outsourcing Solutions; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

CF Outsourcing Solutions in Eastwood, Quezon City is seeking a Medical Records Clerk to organize and maintain patient charts, ensure fast retrieval of records, and coordinate with requesting parties. The role requires HIPAA knowledge and strong attention to detail.

The position is onsite with night shift, offering responsibilities such as handling requests from patients, staff, lawyers, and insurers while maintaining confidentiality and accuracy in documentation.

Qualifications

• Ability to organize and prioritize tasks effectively.
• Strong attention to detail.
• Ability to effectively communicate with patients and outside sources regarding records.
• Knowledge in HIPAA law.
• Ability to file correctly by alphabetic and numeric system.
• Knowledge and experience in using office equipment including computers, EHR system, word, multi telephone systems, and photocopier.
• Able to meet deadline requirements for different record requests.
• Bilingual in Spanish is preferred.
• Knowledge of medical terminology.

Responsibilities

• Files records daily in appropriate sections of patient charts and maintains charts in proper order.
• Maintains chronological order in placing reports in patient records.
• Copies patient information and forwards to requesting party/referring physician after receiving appropriate consent to release medical records
• Ensures medical record availability by routing records to appropriate staff. Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
• Maintains patient confidence and protects organization operations by keeping information confidential, following release-of-information protocols.
• Conserves resources by using equipment and supplies as needed to accomplish job results.
• Contributes to team effort by accomplishing related results as needed.
• Assists in care and maintenance of department equipment and supplies

Skills

Task prioritization

Attention to detail

Communication with patients/partners

HIPAA knowledge

Alphabetic/numeric filing

Office equipment proficiency

Deadline-oriented

Bilingual Spanish (preferred)

Medical terminology

Education

College graduate

Tools

EHR system

Computers

Photocopier

Word processing

Multi-line telephone system

Job description

Key Responsibilities:

• Files records daily in appropriate sections of patient charts and maintains charts in proper order.
• Maintains chronological order in placing reports in patient records.
• Copies patient information and forwards to requesting party/referring physician after receiving appropriate consent to release medical records
• Ensures medical record availability by routing records to appropriate staff. Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
• Maintains patient confidence and protects organization operations by keeping information confidential, following release-of-information protocols.
• Conserves resources by using equipment and supplies as needed to accomplish job results.
• Contributes to team effort by accomplishing related results as needed.
• Assists in care and maintenance of department equipment and supplies

Qualifications:

• Ability to organize and prioritize tasks effectively
• Strong attention to detail
• Ability to effectively communicate with patients and outside sources regarding records
• Knowledge in HIPAA law
• Ability to file correctly by alphabetic and numeric system
• Knowledge and experience in using office equipment including computers, EHR system, word, multi telephone systems, and photocopier
• Able to meet deadline requirements for different record requests
• Bilingual in Spanish is preferred
• Knowledge of medical terminology

Preferred Skills:

• Fluent in English
• Ability to organize and prioritize tasks effectively
• Strong attention to detail
• Ability to effectively communicate with patients and outside sources regarding records
• Knowledge in HIPAA law
• Ability to file correctly by alphabetic and numeric system
• Knowledge and experience in using office equipment including computers, EHR system, word, multi telephone systems, and photocopier
• Able to meet deadline requirements for different record requests
• Bilingual in Spanish is preferred
• Knowledge of medical terminology
• With background in PARS

Prior Experience

• 1-3 years of experience in medical records
• 1-3 years of customer service experience
• Experience in general clerical preferred with some exposure to medical terminology.
• College Graduate of any other course.

Work Condition:

• Pure work onsite in Eastwood, Quezon City
• No Options for WFH.
• Nightshift Schedule