Front Office Administrative Assistant

Sourcefit; Quezon City; Teletrabalho; PHP 201 000 - 312 000; Tempo integral

Resumo da oferta

Sourcefit seeks a Front Office Administrative Assistant to support patient care and front desk tasks remotely from the Philippines. You will organize files, draft messages, schedule appointments, and assist staff while managing databases and EMR data.

Must have 1 year of US healthcare experience, strong Microsoft Office skills, and excellent written and verbal communication. Work with the team across time zones, maintain confidentiality, attend meetings, and perform other duties as assigned.

Qualificações

• 1 year of experience in a similar role, preferably in the US healthcare industry.
• Proficient with Microsoft Office and other databases.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Basic EMR knowledge (eCW).
• Ability to maintain high productivity with minimal supervision.

Responsabilidades

• Provides administrative support to patients, outside vendors, and in-clinic staff.
• Collects, verifies, and enters information into appropriate databases.
• Maintains data and medical records in databases used by HPN.
• Answers multi-line phone systems and texts promptly.
• May include insurance verifications.
• Attends team meetings, conferences, and trainings as required.
• Follows teammate guidelines and company procedures.
• Maintains consistent, punctual attendance as scheduled.
• Manages time and resources to complete work efficiently.
• Performs other duties as assigned.

Conhecimentos

MS Office

Data entry

Verbal communication

Discretion

Ferramentas

eCW EMR

Descrição da oferta de emprego

Position Summary:

The Front Office Administrative Assistant will play a key role in patient care, assisting the Administrative Medical Assistant with front desk duties to ensure smooth clinic operations. Responsibilities include organizing files, drafting messages, scheduling appointments, and supporting other staff. This role requires proficiency in creating spreadsheets, composing messages, managing databases, interpreting reports, and handling documents to efficiently run the organization.

Job Details:

• Front Office Administrative Assistant
• Permanent Work from Home
• Tuesday to Saturday | 2:30 AM to 11:30 AM Manila time
• Following Select PH and US Holidays

Responsibilities:

• Provides administrative support to patients, outside vendors, and in-clinic staff.
• Collects, verifies, and enters information into appropriate databases.
• Collects, verifies, enters, and maintains data and medical record information in the appropriate databases HPN uses for medical management, including but not limited to patient, provider, and payer contact and referral information.
• Answer multi-phone line systems and texts in a timely manner.
• May include insurance verifications.
• Attend team meetings, conferences, and trainings as required.
• Knows, understands, and follows teammate guidelines, employment policies, and department or company procedures.
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Administrative Assistant position.
• Effectively manages time and resources to ensure that work is completed efficiently.
• Other duties and responsibilities as assigned.

Qualifications:

• Minimum of 1 year of experience in a similar role, particularly in the US healthcare industry.
• Intermediate proficiency in navigating Microsoft Office applications and other databases.
• Strong written and verbal communication skills.
• Must handle confidential information with discretion and good judgment.
• Basic proficiency in EMR systems like eCW and other applications.
• Able to consistently maintain a high level of activity or productivity, acting with vigor, effectiveness, and determination over extended periods of time.
• Must be able to work at a high level of proficiency with little supervision is essential.