Medical Records Assistant

TeleCure Corporation; Malolos; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

GP consultations

Pharmacy discounts

Rice subsidy

13th-month pay

Paid time off

Career coaching

Job summary

TeleCure Corporation in Malolos, Bulacan is seeking a Medical Records Assistant to maintain accurate, confidential patient records across EMR, PhilHealth, and related systems. This entry-level role supports clinical operations, health caravans, and reporting.

You will encode demographics, diagnoses, and procedures, verify data against source documents, and assist in audits while upholding Data Privacy Act compliance.

Qualifications

• Bachelor’s degree in Health Information Management, Nursing, Medical Technology, or related field.
• No prior work experience required; fresh graduates are welcome to apply.
• Basic knowledge of medical terminology and healthcare documentation preferred.
• Proficient in Microsoft Office and data entry systems.
• Strong attention to detail, accuracy, and organization.

Responsibilities

• Encode and update patient demographic details, medical histories, and service records in the clinic’s database, EMR, and government health information systems.
• Ensure accuracy, completeness, and proper categorization of both active and archived patient records.
• Support record population and maintenance activities required for compliance, monitoring, and reporting.
• Assist in registration, documentation, and data encoding of patients during onsite activities such as health caravans.
• Encode details of consultations, diagnostics, medications, and treatments rendered.
• Record data accurately based on verified documentation from attending physicians and healthcare staff.
• Assist in consolidating historical or backlog data to ensure complete patient information.
• Facilitate secure release of laboratory, diagnostic, and medical results to patients or authorized representatives in accordance with clinic protocols and the Data Privacy Act.

Skills

Data entry accuracy

Microsoft Office

Medical terminology

Confidentiality

Communication

Willingness to learn

Fresh graduates accepted

Education

Bachelor’s degree in Health Information Management

Tools

EMR systems

Microsoft Office

Job description

Job Title: Medical Records Assistant

Company: TeleCure Medical and Diagnostic Center

Location: Blk 1 Lot 33 Springfields Residences, Brgy. Longos, City of Malolos, Bulacan

Employment Type: Full-time

Experience Level: Entry-level

Schedule: 8 hour shift, Monday to Saturday

COMPANY OVERVIEW

At TeleCure, we are committed to making quality healthcare more accessible and convenient for every Filipino. What began as a pandemic response has grown into a healthcare organization focused on delivering accessible, affordable, and patient-centered primary healthcare through integrated medical, pharmacy, laboratory, radiology, and digital services. Join our growing team and be part of a company that combines compassion, operational excellence, and technology to improve the healthcare experience for the communities we serve.

ROLE OVERVIEW

Reporting to the Medical Records Supervisor. The Medical Records Assistant at TeleCure plays a key role in maintaining accurate, organized, and confidential patient medical records in support of clinical operations, reporting, and compliance. This position ensures that all patient information—demographic, clinical, and administrative—properly encoded, updated, and validated within the clinic’s information systems and applicable government health platforms, including PhilHealth. The role contributes directly to the efficiency of service delivery, supports onsite activities such as health caravans, and upholds the integrity of data used for institutional monitoring and participation in government-supported health programs.

KEY RESPONSIBILITIES

Patient Records and Data Management

• Encode and update patient demographic details, medical histories, and service records in the clinic’s database, electronic medical record (EMR) system, and PhilHealth or other government health information systems.

• Ensure accuracy, completeness, and proper categorization of both active and archived patient records.

• Support record population and maintenance activities required for compliance, monitoring, and reporting.

• Assist in the registration, documentation, and data encoding of patients during onsite activities such as health caravans.

Medical Services Documentation

• Encode details of consultations, diagnostics, medications, and treatments rendered.

• Record all data accurately based on verified documentation from attending physicians and healthcare staff.

• Assist in the consolidation of historical or backlog data to ensure complete patient information.

• Facilitate the secure and documented release of laboratory, diagnostic, and medical results to patients or authorized representatives in accordance with clinic protocols and the Data Privacy Act of 2012.

• Ensure that all released results are properly logged, verified, and filed for audit and compliance purposes.

Data Validation and Quality Assurance

• Cross-check encoded data with original documents to ensure accuracy and consistency.

• Participate in data validation, correction, and reconciliation activities for internal audits and external reviews.

• Identify and report discrepancies for timely resolution.

Reporting and Coordination

• Generate regular and ad hoc reports for management review and submission to relevant agencies or partner institutions, including PhilHealth.

• Coordinate with healthcare providers and administrative staff to clarify incomplete or inconsistent records.
  Support claims documentation and respond to record-related queries from internal and external stakeholders.

• Facilitate timely and accurate submission of reports and data to appropriate government and partner entities.

Compliance and Confidentiality

• Maintain patient confidentiality in accordance with the Data Privacy Act of 2012 and organizational policies.

• Ensure that all recordkeeping procedures comply with applicable health regulations and institutional standards.

• Maintain orderly and secure storage of both digital and physical medical records.

General and Administrative Support

• Maintain the organization, cleanliness, and security of the medical records section.

• Assist in improving systems and workflows related to medical documentation and records management.

• Perform other duties as may be assigned by Management to support operational efficiency and compliance requirements.

QUALIFICATIONS & REQUIREMENTS

Education

Bachelor’s degree in Health Information Management, Nursing, Medical Technology, or any related field.

Experience

No prior work experience required; fresh graduates are welcome to apply.

Skills & Attributes

• Basic knowledge of medical terminology and healthcare documentation preferred.
• Proficient in Microsoft Office and data entry systems.
• Strong attention to detail, accuracy, and organization.
• Excellent communication and coordination skills.
• Trustworthy, dependable, and capable of handling confidential information.
• Willing to learn, adapt, and contribute to continuous improvement in operations.
• Prior experience in medical records management or healthcare data entry is an advantage.

BENEFITS & PERKS

Health & Wellness

Free General Practitioner consultations, Annual Physical Exams, flu vaccinations, and exclusive discounts on medical and diagnostic services for employees and their immediate family.

Pharmacy Discounts

Enjoy exclusive employee discounts on groceries, generic medicines, and branded medicines at TeleCure Pharmacy.

Allowances & Statutory Benefits

Receive a regular monthly rice subsidy and 13th-month pay in accordance with applicable law and company policy.

Paid Time Off

Enjoy paid Vacation Leave, with applicable unused credits convertible to cash at year-end, Sick Leave, and paid Birthday Leave.

Career Development

Grow professionally through company-sponsored seminars, training opportunities, and one‑on‑one career coaching sessions with the CEO.

APPLICATION PROCESS

Interested candidates may submit their updated resume/CV to:
Email: ••••@telecure.com.ph
Please use 'Application – Medical Records Assistant' as the email subject.

EQUAL OPPORTUNITY

TeleCure Corporation is an equal opportunity employer committed to maintaining a professional, respectful, and inclusive workplace where employees are supported in their professional growth and development.