Production Admin Clerk

Metro Rizal Doctor Hospital & Health Services - Cainta; Rizal; On-site; PHP 312,480 - 390,600; Full time

Job summary

A healthcare facility in Rizal is seeking a qualified administrative clerk. The role includes greeting patients, managing records, and assisting with registrations. Candidates should possess excellent communication skills and familiarity with office software. Experience in a healthcare environment is preferred. The position offers an on-site work environment and is suitable for those with proven administrative skills.

Qualifications

• Proven experience as a clerk or in a similar administrative role.
• Basic knowledge of medical terminology and healthcare procedures preferred.
• Ability to maintain confidentiality and adhere to privacy regulations.

Responsibilities

• Greet patients and visitors, directing them to appropriate departments.
• Assist patients with registration and maintain patient files.
• Verify insurance details and process billing information.
• Manage office supplies and handle correspondence.

Skills

Organizational skills

Multitasking

Excellent communication (verbal and written)

Customer service

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Electronic Medical Record (EMR) systems

Job description

On-site - Rizal • 1-3 Yrs Exp • Bachelor • Contract

Job Description

• Greet patients and visitors, directing them to the appropriate departments or personnel.
• Assist patients with registration, updating personal and insurance information.
• Maintain and organize patient files, both physical and electronic, ensuring they are up to date and confidential.
• Answer phone calls, schedule appointments, and relay messages between patients and healthcare providers.
• Verify insurance details, process billing information, and handle basic financial transactions.
• Assist with patient admissions and discharges, ensuring proper documentation is completed.
• Ensure that all medical records are accurately filed and accessible for medical staff.
• Handle correspondence such as emails, faxes, and postal mail for the department.
• Manage office supplies and order materials as needed.
• Perform other clerical tasks, such as typing reports, generating patient records, or handling paperwork for medical procedures.

Qualifications

• Proven experience as a clerk or in a similar administrative role, preferably in a healthcare setting.
• Strong organizational and multitasking skills to handle various tasks efficiently.
• Basic knowledge of medical terminology and healthcare procedures (preferred but not required).
• Excellent communication skills, both verbal and written.
• Proficient in office software (e.g., Microsoft Office Suite) and familiarity with electronic medical record (EMR) systems.
• Attention to detail to ensure accuracy in patient records and billing.
• Ability to maintain confidentiality and adhere to privacy regulations (e.g., HIPAA).
• Strong customer service skills to interact with patients and medical staff in a compassionate and professional manner.