Medical Records Processing Specialists

Virtual Staffing Solutions; Merida; On-site; PHP 167,000 - 279,000; Full time

Job summary

Virtual Staffing Solutions in the Philippines is seeking a probationary Medical Records/EMR Clerk to support Merida-Leyte Operations. You will receive and process faxes, verify documents, and ensure accurate indexing in the EMR/EHR system, aligned with patient records.

The role requires attention to detail, HIPAA compliance, and willingness to work shifting schedules, including holidays, to maintain timely healthcare documentation workflows.

Qualifications

• Experience in healthcare administration, medical records, or document management preferred.
• Knowledge of U.S. health insurance plans, eligibility and benefits verification is a plus.
• Basic knowledge of HIPAA regulations and patient data confidentiality.
• Strong attention to detail and organizational skills.
• Willingness to work on shifting schedules, including holidays.

Responsibilities

• Receive, process, and monitor incoming and outgoing faxes from healthcare providers, hospitals, laboratories, pharmacies, and insurance companies.
• Review medical documents for completeness and eligibility, routing to appropriate departments as needed.
• Index, categorize, and upload medical documents into the EMR/EHR system, matched to patient records.
• Identify duplicates, incomplete, or misassigned records and escalate discrepancies as needed.
• Ensure HIPAA compliance and safeguard PHI while meeting quality, productivity, and turnaround time standards.

Skills

Healthcare admin experience

HIPAA knowledge

Attention to detail

Organizational skills

Willingness to work rotating shifts

US health insurance knowledge

Job description

0 - 1 Years

PROBATIONARY

Job Description

Job Responsibilities

• Receive, process, and monitor incoming and outgoing faxes from healthcare providers, hospitals, laboratories, pharmacies, and insurance companies.
• Review medical documents for completeness and elegibility, and route them to the appropriate departments when necessary.
• Accurately index, categorize, and upload medical documents into the EMR/EHR system, ensuring they are matched to the correct patient records.
• Identify duplicate, incomplete, or incorrectly assigned records and escalation discrepancies as needed.
• Ensure compliance with HIPAA, safeguard Protected Health Information (PHI), and meet established quality, productivity, and turnaround time standards.

Job Qualifications

• Experience in healthcare administration, medical records, or document management is preferred
• Knowledge of U.S. health insurance plans, eligibility, and benefits verification is a plus.
• Basic knowledge of HIPAA regulations and patient data confidentiality.
• Strong attention to detail and organizational skills.
• Willingness to work on shifting schedules, including holidays.

Job Snapshot

Updated Date

Oct 15 2026

Department

Merida-Leyte Operations

Location