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Scale-Up Philippines is hiring for a US-based healthcare client supporting orthopedic and pain management operations. The role involves processing and organizing medical records requests, verifying authorizations before releasing PHI, and coordinating with clinical, billing, and legal teams to ensure efficient service and strict HIPAA compliance.
Ideal candidates will have experience in medical records or healthcare administration, knowledge of HIPAA/PHI handling, and familiarity with EHR/EMR
Scale-Up Philippines is hiring for a US-based healthcare client supporting orthopedic and pain management operations.
Process and organize medical records requests
Verify authorizations before releasing PHI
Identify missing or incomplete documentation
Maintain accurate records in EHR/EMR systems
Coordinate with clinical, billing, and legal teams
Track requests, backlogs, and turnaround times
Ensure strict HIPAA and confidentiality compliance
Experience in medical records, healthcare administration, or healthcare BPO
Knowledge of HIPAA and PHI handling
Familiarity with EHR/EMR systems such as Epic or Athenahealth
ROI/documentation compliance experience is an advantage
Highly organized, detail-oriented, and reliable