Marketplace Sales Specialist: Listings, Growth & Support

Tan Group of Companies; Nueva Ecija; On-site; PHP 223,000 - 357,000; Full time

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Employee Discount

Product Listings and Optimization:

• Create and manage product listings on various online marketplaces (e.g., Lazada, Shopee, TikTok Shop, specialized industry marketplaces)
• Ensure product information is accurate, detailed, and optimized for search visibility
• Continuously update product listings with new information, images, and specifications

Inventory Management:

• Monitor inventory levels and coordinate with the supply chain to ensure timely restocking
• Manage and update stock availability on marketplace platforms to avoid overselling

Customer Service:

• Respond promptly to customer inquiries and resolve issues through marketplace messaging systems
• Handle customer complaints and returns in a professional manner
• Track and analyze sales data from marketplaces to identify trends and opportunities
• Provide regular reports on marketplace performance to management
• Use insights to make data-driven decisions to improve sales and profitability

Marketing and Promotions:

• Develop and implement promotional strategies to increase product visibility and sales
• Coordinate with the marketing team to align marketplace promotions with overall marketing campaigns
• Utilize marketplace advertising tools to drive traffic and sales