Sales Representative

Tan Group of Companies; Nueva Ecija; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Employee Discount

Job summary

Tan Group of Companies in the Philippines seeks an ecommerce coordinator to manage product listings across Lazada, Shopee, TikTok Shop and other marketplaces. You will ensure accurate data, optimize listings for search visibility, and keep stock updated to prevent overselling.

You will respond to customer inquiries, handle complaints and returns, analyze sales data, and report performance to management. Collaboration with marketing is essential for aligned promotions and ads.

Responsibilities

• Create and manage product listings on various online marketplaces.
• Ensure product information is accurate and optimized for search visibility.
• Continuously update product listings with new information, images, and specifications.
• Monitor inventory levels and coordinate with supply chain for restocking.
• Manage and update stock availability on marketplace platforms to avoid overselling.
• Respond to customer inquiries and resolve issues via marketplace messaging.
• Handle customer complaints and returns professionally.
• Track sales data from marketplaces to identify trends and opportunities.
• Provide regular marketplace performance reports to management.
• Use insights to drive data-driven decisions to improve sales and profitability.
• Develop and implement promotional strategies to increase visibility and sales.
• Coordinate with marketing to align promotions with campaigns and use marketplace ads.

Skills

Product Listings

Inventory Management

Customer Service

Marketing and Promotions

Data Analysis

Sales Reporting

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Employee Discount

Product Listings and Optimization:

• Create and manage product listings on various online marketplaces (e.g., Lazada, Shopee, TikTok Shop, specialized industry marketplaces)
• Ensure product information is accurate, detailed, and optimized for search visibility
• Continuously update product listings with new information, images, and specifications

Inventory Management:

• Monitor inventory levels and coordinate with the supply chain to ensure timely restocking
• Manage and update stock availability on marketplace platforms to avoid overselling

Customer Service:

• Respond promptly to customer inquiries and resolve issues through marketplace messaging systems
• Handle customer complaints and returns in a professional manner
• Track and analyze sales data from marketplaces to identify trends and opportunities
• Provide regular reports on marketplace performance to management
• Use insights to make data-driven decisions to improve sales and profitability

Marketing and Promotions:

• Develop and implement promotional strategies to increase product visibility and sales
• Coordinate with the marketing team to align marketplace promotions with overall marketing campaigns
• Utilize marketplace advertising tools to drive traffic and sales