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Private Advertiser is seeking an experienced e-commerce operations lead in the Philippines to manage daily store performance across Shopee, TikTok Shop and Lazada.
The role requires 1–3 years in e-commerce, proven store ownership, and strong data analysis skills using Excel or Feishu Sheets. You will collaborate with marketing, influencers and warehouse teams to optimize SKUs, pricing, promotions and ads based on metrics.
1–3 years of experience in Philippine e-commerce operations, preferably in a team leadership or senior-level role.
Must have independently managed at least one e-commerce store from daily operations to sales performance monitoring.
Strong knowledge of Shopee, TikTok Shop, and Lazada Seller Centers, including:
Product listing and updating
Product pricing and SKU management
Campaign and promotion registration
Voucher and discount setup
Advertising and ad placement
Store and product performance monitoring
Able to analyze key e-commerce performance indicators, including:
Traffic and page views
Click-through rate (CTR)
Conversion rate
Average order value (AOV)
Return on advertising spend (ROAS)
Refund and cancellation rates
Able to use sales and performance data to identify problems and opportunities.
Able to adjust key SKUs, pricing, promotions, campaigns, and advertising strategies based on performance data.
Experienced in monitoring product and store performance and identifying underperforming SKUs.
Able to coordinate with Influencer/BD, Short-Form Video, Live Streaming, Marketing, and Warehouse teams to support e-commerce sales.
Proficient in Microsoft Excel or Feishu Sheets, including data organization, formulas, reporting, and performance analysis.
Able to prepare sales and performance reports and present findings to management.
Strong leadership and team coordination skills with the ability to guide team members and follow up on assigned tasks.
Strong communication and interpersonal skills when working with internal teams, suppliers, creators, and other business partners.
Strong problem-solving and decision-making skills, particularly when handling store, product, campaign, or sales issues.
Detail-oriented, organized, and able to manage multiple e-commerce activities simultaneously.
Able to work in a fast-paced e-commerce environment and adapt to changing campaigns, products, and platform requirements.