Marketing & Loan Solutions Associate

Global SME Loans Inc.; Rizal; On-site; PHP 245,520 - 357,120; Full time

Benefits offered by this job

Additional leave

Company events

Flextime

Health insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

Global SME Loans Inc. on-site Rizal is seeking passionate individuals for a full-time Customer Service/Loan Associate role. You will handle applications, provide product guidance, and support borrowers and consultants through the loan process.

Ideal candidates have 1 year in customer service or related sales, strong communication skills, and a willingness to travel 100% to meet client needs in a fast-paced environment. Training and growth opportunities are available.

Qualifications

• Education: business-related degree; undergraduate acceptable.
• Experience: 1 year in customer service preferred; sales experience is a plus.
• Excellent written and spoken communication.
• Willingness to travel up to 100% (Preferred).

Responsibilities

• Provide excellent customer service to borrowers and loan consultants throughout the process.
• Receive client applications and required documents.
• Screen applications (pre-qualifications, document validity, hold/negative areas).
• Run Masterlist and FFCC; encode and update client details in the loan system.
• Orient clients on loan products and process; monitor until loan release.
• Follow up on pending requirements and update applicants on status.
• Confirm loan details with borrowers.

Skills

Customer service

Communication skills

Adaptability

Goal oriented

Education

Bachelor's degree in business (related)

Undergraduate acceptable

Job description

Global SME Loans Inc. on-site Rizal is seeking passionate individuals for a full-time Customer Service/Loan Associate role. You will handle applications, provide product guidance, and support borrowers and consultants through the loan process.

Ideal candidates have 1 year in customer service or related sales, strong communication skills, and a willingness to travel 100% to meet client needs in a fast-paced environment. Training and growth opportunities are available.