Marketing & Corporate Communications Officer

Deutsche Post; Pasay; On-site; PHP 600,000 - 900,000; Full time

Job summary

Deutsche Post in the Philippines seeks a Marketing & Communications specialist to translate global priorities into locally relevant campaigns and tools. You will support growth, customer engagement and sales enablement while coordinating across multiple projects and stakeholders.

Key responsibilities include acting as the country interface for marketing and communications, and delivering brand-compliant plans, events, and digital platform initiatives to drive customer success.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Logistics, or a related field.
• Strong understanding of freight forwarding and logistics (Air/Ocean) and supply chain solutions.
• Experience in marketing campaigns, events, customer engagement programs, and cross-functional projects.
• Strong written and verbal communication, presentation, and stakeholder management skills.
• Proficiency in Microsoft 365 and digital customer platforms; ability to derive insights from data.

Responsibilities

• Serve as the country-level interface between global/regional marketing and DGF PH activities.
• Translate global priorities into locally relevant, brand-compliant plans and campaigns.
• Support senior leaders in driving growth, customer engagement and sales enablement.
• Coordinate and provide after-sales support for customer requirements and digital tools.
• Manage multiple deliverables with competing priorities, governance, and budget considerations.

Skills

Campaign management

Stakeholder management

Data analysis

Verbal and written communication

Project coordination

Cross-functional collaboration

Customer experience

Education

Bachelor's degree in Marketing/Communications/Business/Logistics or related field

Tools

Microsoft 365

myDHLi

Job description

• Acts as the country-level interface between global and regional marketing and DGF PH activities.
• Translates global and regional marketing and communications priorities into locally relevant, brand-compliant plans, campaigns, customer communications, events and sales enablement tools.
• Supports the Head of Marketing & Sales, Head of Sales Support and Sales organization in driving growth, customer engagement and transformation through disciplined marketing execution, effective communications, operational excellence and Sales Excellence initiatives.
• Provides coordination and after-sales support for selected customer requirements, digital sales tools, customer feedback programs and other strategic initiatives assigned to the role.
• The role manages multiple recurring and project-based deliverables, often with competing priorities, fixed campaign or event dates, and brand, governance, budget and stakeholder requirements.

Qualifications:

• Bachelor's Degree in Marketing, Communications, Business, Logistics, Supply Chain Management, or a related field.
• Strong understanding of the freight forwarding and logistics industry, including Air Freight, Ocean Freight, and supply chain solutions.
• Relevant experience in freight forwarding, logistics, marketing, corporate communications, sales support, sales excellence, customer experience, or commercial functions.
• Experience in managing marketing campaigns, customer events, corporate communications, customer engagement programs, and cross-functional projects.
• Strong written and verbal communication, presentation, stakeholder management, and project coordination skills.
• Proficiency in Microsoft 365 and digital customer platforms, with the ability to analyze data and translate insights into actionable recommendations.
• Ability to work effectively in a matrix organization, manage multiple priorities, and collaborate with local, regional, and global stakeholders.
• Customer-focused with commercial mindset, detail-oriented, and committed to continuous improvement.
• Experience within the freight forwarding, transportation, logistics, supply chain, or international trade industry, preferred.
• Knowledge of DHL Global Forwarding products, commercial processes, customer solutions, and digital platforms such as myDHLi, preferred.
• Experience supporting customer accreditation, customer satisfaction programs, sales enablement initiatives, and customer-facing events, preferred.