Marketing & Corporate Communications Officer

DHL Global Forwarding; Pasay; On-site; PHP 300,000 - 420,000; Full time

Job summary

DHL Global Forwarding in the Philippines is seeking a Marketing/Communications professional to act as the country-level interface between global/regional activities and local execution.

The role translates priorities into locally relevant, brand-compliant plans, campaigns, and customer communications, supporting growth, engagement, and transformation through disciplined execution and strong stakeholder collaboration.

Qualifications

• Bachelor's Degree in Marketing, Communications, Business, Logistics, Supply Chain Management, or a related field.
• Strong written and verbal communication, presentation, stakeholder management, and project coordination skills.
• Experience in marketing campaigns, customer events, and cross-functional projects.
• Proficiency in Microsoft 365 and digital customer platforms, with the ability to analyze data and translate insights into actionable recommendations.
• Knowledge of DHL Global Forwarding products and digital platforms like myDHLi is preferred.

Responsibilities

• Act as the country-level interface between global and regional marketing and DGF PH activities.
• Translate global and regional priorities into locally relevant, brand-compliant plans, campaigns, and customer communications.
• Support senior marketing and sales leaders in driving growth, engagement, and transformation through disciplined execution and operational excellence.
• Coordinate after-sales support for customer requirements, digital sales tools and customer feedback programs.
• Manage multiple recurring and project-based deliverables with competing priorities and fixed dates.

Skills

Communication skills

Presentation skills

Stakeholder management

Project coordination

Data analysis

Freight forwarding knowledge

Logistics industry knowledge

Education

Bachelor's degree in Marketing or related field

Tools

MS 365

myDHLi

Job description

• Acts as the country-level interface between global and regional marketing and DGF PH activities.
• Translates global and regional marketing and communications priorities into locally relevant, brand-compliant plans, campaigns, customer communications, events and sales enablement tools.
• Supports the Head of Marketing & Sales, Head of Sales Support and Sales organization in driving growth, customer engagement and transformation through disciplined marketing execution, effective communications, operational excellence and Sales Excellence initiatives.
• Provides coordination and after-sales support for selected customer requirements, digital sales tools, customer feedback programs and other strategic initiatives assigned to the role.
• The role manages multiple recurring and project-based deliverables, often with competing priorities, fixed campaign or event dates, and brand, governance, budget and stakeholder requirements.

• Acts as the country-level interface between global and regional marketing and DGF PH activities.
• Translates global and regional marketing and communications priorities into locally relevant, brand-compliant plans, campaigns, customer communications, events and sales enablement tools.
• Supports the Head of Marketing & Sales, Head of Sales Support and Sales organization in driving growth, customer engagement and transformation through disciplined marketing execution, effective communications, operational excellence and Sales Excellence initiatives.
• Provides coordination and after-sales support for selected customer requirements, digital sales tools, customer feedback programs and other strategic initiatives assigned to the role.
• The role manages multiple recurring and project-based deliverables, often with competing priorities, fixed campaign or event dates, and brand, governance, budget and stakeholder requirements.

Qualifications

• Bachelor's Degree in Marketing, Communications, Business, Logistics, Supply Chain Management, or a related field.
• Strong understanding of the freight forwarding and logistics industry, including Air Freight, Ocean Freight, and supply chain solutions.
• Relevant experience in freight forwarding, logistics, marketing, corporate communications, sales support, sales excellence, customer experience, or commercial functions.
• Experience in managing marketing campaigns, customer events, corporate communications, customer engagement programs, and cross-functional projects.
• Strong written and verbal communication, presentation, stakeholder management, and project coordination skills.
• Proficiency in Microsoft 365 and digital customer platforms, with the ability to analyze data and translate insights into actionable recommendations.
• Ability to work effectively in a matrix organization, manage multiple priorities, and collaborate with local, regional, and global stakeholders.
• Customer-focused with commercial mindset, detail-oriented, and committed to continuous improvement.
• Experience within the freight forwarding, transportation, logistics, supply chain, or international trade industry, preferred.
• Knowledge of DHL Global Forwarding products, commercial processes, customer solutions, and digital platforms such as myDHLi, preferred.
• Experience supporting customer accreditation, customer satisfaction programs, sales enablement initiatives, and customer-facing events, preferred.