Marketing And Corporate Communications Officer

DHL Global Forwarding; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

DHL Global Forwarding in the Philippines seeks a marketing and communications specialist to align global priorities with local plans and campaigns. You will support growth, engagement, and transformation through disciplined execution and effective communications.

The role requires coordinating with regional and global teams, managing multiple deliverables, events, and customer programs while adhering to brand guidelines and budgets.

Qualifications

• Bachelor's degree in a related field such as Marketing, Communications, Business, Logistics, or Supply Chain.
• Strong knowledge of freight forwarding and logistics including Air and Ocean freight.
• Experience in marketing, corporate communications, sales support or commercial roles.
• Experience running campaigns, events and customer engagement programs.
• Excellent written and verbal communication, stakeholder management and coordination skills.
• Proficiency with Microsoft 365 and digital customer platforms; ability to translate data into actions.
• Comfort working in a matrix organization with multiple priorities and stakeholders.
• Customer-focused with a commercial mindset and detail orientation.
• Experience in freight/logistics industry preferred; knowledge of DHL products is a plus.
• Experience supporting customer accreditation and customer-facing events preferred.

Responsibilities

• Acts as the country-level interface between global/regional marketing and DGF PH activities.
• Translates priorities into locally relevant, brand-compliant plans and campaigns.
• Supports growth, engagement and transformation through disciplined execution and communications.
• Provides coordination and after-sales support for customer requirements and digital tools.
• Manages multiple recurring and project-based deliverables with brand, budget and stakeholder requirements.

Skills

Communication

Presentation

Stakeholder management

Project coordination

Data analysis

Collaboration

Education

Bachelor's Degree in Marketing, Communications, Business, Logistics, Supply Chain Management, or related field

Tools

Microsoft 365

myDHLi

Job description

Job Description:

• Acts as the country-level interface between global and regional marketing and DGF PH activities.
• Translates global and regional marketing and communications priorities into locally relevant, brand-compliant plans, campaigns, customer communications, events and sales enablement tools.
• Supports the Head of Marketing & Sales, Head of Sales Support and Sales organization in driving growth, customer engagement and transformation through disciplined marketing execution, effective communications, operational excellence and Sales Excellence initiatives.
• Provides coordination and after-sales support for selected customer requirements, digital sales tools, customer feedback programs and other strategic initiatives assigned to the role.
• The role manages multiple recurring and project-based deliverables, often with competing priorities, fixed campaign or event dates, and brand, governance, budget and stakeholder requirements.

Qualifications:

• Bachelor's Degree in Marketing, Communications, Business, Logistics, Supply Chain Management, or a related field.
• Strong understanding of the freight forwarding and logistics industry, including Air Freight, Ocean Freight, and supply chain solutions.
• Relevant experience in freight forwarding, logistics, marketing, corporate communications, sales support, sales excellence, customer experience, or commercial functions.
• Experience in managing marketing campaigns, customer events, corporate communications, customer engagement programs, and cross-functional projects.
• Strong written and verbal communication, presentation, stakeholder management, and project coordination skills.
• Proficiency in Microsoft 365 and digital customer platforms, with the ability to analyze data and translate insights into actionable recommendations.
• Ability to work effectively in a matrix organization, manage multiple priorities, and collaborate with local, regional, and global stakeholders.
• Customer-focused with commercial mindset, detail-oriented, and committed to continuous improvement.
• Experience within the freight forwarding, transportation, logistics, supply chain, or international trade industry, preferred.
• Knowledge of DHL Global Forwarding products, commercial processes, customer solutions, and digital platforms such as myDHLi, preferred.
• Experience supporting customer accreditation, customer satisfaction programs, sales enablement initiatives, and customer-facing events, preferred.

Requirements: