Manila Clinical Operations Specialist (Night Shifts)

Solvo Global Careers; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Solvo Global Careers in Manila, Philippines is seeking a Clinical Operations Specialist to join our team and support patients through telephonic medical management, coordinating with providers and sponsors to promote quality and cost-effective outcomes.

Ideal candidates have local nursing practice experience in the Philippines and a background in healthcare BPO or customer service, with strong patient interaction and accurate documentation skills.

Qualifications

• Local nursing practice in the Philippines.
• Experience in healthcare BPO or customer service is a plus.
• Ability to engage with patients and document interactions precisely.

Responsibilities

• Patient care: Support patients via telephonic medical management.
• Provider collaboration: Coordinate with healthcare providers and plan sponsors.
• Process adherence: Follow multi-step processes and flow charts.
• Documentation: Record patient interactions accurately while multitasking.

Skills

Nursing

BPO CSR

Patient interaction

Job description

Solvo Global Careers in Manila, Philippines is seeking a Clinical Operations Specialist to join our team and support patients through telephonic medical management, coordinating with providers and sponsors to promote quality and cost-effective outcomes.

Ideal candidates have local nursing practice experience in the Philippines and a background in healthcare BPO or customer service, with strong patient interaction and accurate documentation skills.