Mandarin Service Desk for Restaurant Platform (On-site)

J-K Netwok Services; Muntinlupa; On-site; PHP 1,110,000 - 1,502,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you and you

Non-Taxable Allowance on top of your B

Excellent Program Incentives based on;

Group Life Insurance

30 Service Incentive Leaves (Paid Time

Job summary

J-K Netwok Services in Alabang, Muntinlupa, is hiring for a Mandarin Service Desk role focused on a Restaurant Management Platform. This on-site position supports restaurant managers with system navigation, menu and inventory updates, and receipt printing issues.

The role requires Mandarin and English communication; Filipino candidates with language skills are welcome. Strong customer service background is preferred, with the recruitment process including English and Mandarin assessments.

Qualifications

• Mandarin/English language proficiency required or advantageous.
• Customer service experience is a plus.
• Open to undergraduates and degree holders from any course.

Responsibilities

• Assist Restaurant Managers on system navigation and usage.
• Guide Managers to update menu, prices, and inventory.
• Support crew when devices fail to print receipts or printers malfunction.
• Assist schedule tracker updates and respond to inquiries about paper jams or device power issues.
• Provide guidance on resolving credit card transaction issues for crews and servers.

Skills

Mandarin

English

Education

Any degree accepted

Job description

J-K Netwok Services in Alabang, Muntinlupa, is hiring for a Mandarin Service Desk role focused on a Restaurant Management Platform. This on-site position supports restaurant managers with system navigation, menu and inventory updates, and receipt printing issues.

The role requires Mandarin and English communication; Filipino candidates with language skills are welcome. Strong customer service background is preferred, with the recruitment process including English and Mandarin assessments.