Mandarin Logistics Support Specialist (Onsite)

J-K Netwok Services; Quezon City; Vor Ort; PHP 1.016.000 - 1.216.000; Vollzeit

Benefits dieser Stelle

Night differential

Group life insurance

Free onsite medical care

Monthly performance incentives

Sick leave & vacation leave

13th month pay

HMO

Paid training

Company events

Zusammenfassung

J-K Netwok Services in Quezon City is seeking a Mandarin Logistics Service Representative to handle transportation and delivery inquiries on-site. You will assist with package tracking, tracking updates, refunds, and order changes while delivering excellent customer service.

Fluency in Mandarin and-English communication is required, with open educational backgrounds welcomed. The role follows a shifting schedule in a vibrant BPO environment with onsite benefits and performance incentives.

Qualifikationen

• Proficient in Mandarin and conversational English.
• Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
• Having customer service experience is an advantage.

Aufgaben

• Communicate with customers via phone to address transportation, logistics, and delivery inquiries.
• Assist customers with package tracking, shipment updates, delivery status, and shipping concerns.
• Process requests for refunds, returns, and order-related concerns per company policies.

Kenntnisse

Mandarin fluency

English conversational

Customer service

Interpersonal skills

Ausbildung

High School graduate

Undergraduate

Bachelor’s degree

Jobbeschreibung

J-K Netwok Services in Quezon City is seeking a Mandarin Logistics Service Representative to handle transportation and delivery inquiries on-site. You will assist with package tracking, tracking updates, refunds, and order changes while delivering excellent customer service.

Fluency in Mandarin and-English communication is required, with open educational backgrounds welcomed. The role follows a shifting schedule in a vibrant BPO environment with onsite benefits and performance incentives.