Mandarin Customer Service Representative | Open to Newbies!

Private Advertiser; Quezon City; On-site; PHP 1,320,000 - 1,581,000; Full time

Benefits offered by this job

Night differential

HMO coverage for dependents

Quarterly incentives

Health insurance

Job summary

Private Advertiser is seeking a fluent bilingual Customer Service Representative for our Logistics & Transport Services account in Quezon City. You will assist customers with inquiries and concerns related to logistics and transportation services while delivering excellent customer support.

The position is onsite at SM City Fairview, with a salary package up to ₱130,000, a 10% night differential, HMO coverage upon regularization for up to 5 dependents, quarterly incentives, and health insurance.

Qualifications

• Fluent reading, writing, and speaking in the required language.
• At least 6 months of BPO experience is preferred but not required.
• Strong communication and customer service skills.
• Willing to work onsite in Fairview, Quezon City.

Responsibilities

• Assist customers with inquiries and concerns related to logistics and transportation services while delivering excellent customer support.

Skills

Fluent bilingual

Strong communication

Customer service

Job description

Bilingual Customer Service Representative – Logistics & Transport Services

Work Setup: Onsite
Work Location: SM City Fairview, Quezon City
Hiring Process: Virtual
Salary Package: Up to ₱130,000

Job Description

We are looking for fluent bilingual professionals to join our Logistics & Transport Services account as Customer Service Representatives. The successful candidates will assist customers with inquiries and concerns related to logistics and transportation services while delivering excellent customer support.

Qualifications

• Fluent in reading, speaking, and writing in the required language.

• At least 6 months of BPO experience is preferred but not required.

• Strong communication and customer service skills.

• Willing to work onsite in Fairview, Quezon City.

Compensation and Benefits

• Salary package of up to ₱130,000.

• 10% night differential.

• HMO coverage upon regularization, with up to 5 dependents (conditions apply).

• Quarterly incentives and allowances, to be discussed during the Job Offer (JO).

• Health insurance.

Work Location and Hiring Process

• Location: SM City Fairview, Quezon City

• Work Arrangement: Onsite

• Application and Hiring Process: Virtual