Manager, CRM (HubSpot) & Web Admin

Probe CX; Quezon City; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

Probe CX is seeking a Manager, CRM (HubSpot) & Web Admin to lead the enterprise HubSpot platform across Marketing, Sales, Service, CMS, and Data Hubs. You will shape CRM strategy, manage cross-brand pipelines, and drive automation to support lead generation, sales growth, and retention.

You will own reporting and analytics to prove ROI, while coordinating with stakeholders to translate business goals into scalable HubSpot and MarTech solutions. Hybrid work setup in Manila area.

Qualifications

• 6–8+ years in CRM, digital marketing, marketing operations, or MarTech, incl. 4+ years HubSpot admin.
• Proven HubSpot Enterprise management across Marketing, Sales, Service, CMS, and Data Hubs.
• Experience in multi-brand or complex CRM environments with strong analytics.
• Certifications in HubSpot (Marketing Hub, Sales Hub, CMS, or Revenue Ops) preferred.

Responsibilities

• Own and administer HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs.
• Develop and optimize CRM strategies, lifecycle stages, lead scoring, and automation campaigns.
• Build and manage workflows, forms, landing pages, dashboards, and related HubSpot solutions.
• Ensure data quality, governance, segmentation, deduplication, and privacy compliance.
• Develop reporting to measure pipeline performance, campaign effectiveness, and revenue impact.
• Manage integrations between HubSpot and other systems and tools.
• Collaborate with Marketing, Sales and stakeholders to translate objectives into scalable CRM/MarTech solutions.
• Drive platform adoption through documentation, training, and governance.

Skills

CRM strategy

Marketing automation

HubSpot analytics

Stakeholder management

English communication

Tools

HubSpot Enterprise

HubSpot CMS

Job description

WearelookingforaManager,CRM(HubSpot)&WebAdmintoserveasthestrategicandhands-onownerofourenterpriseHubSpotplatformacrossmultiplebrands.ThisrolesitsattheintersectionofCRMstrategy,MarTech,marketingautomation,andwebadministration,drivingsolutionsthatsupportleadgeneration,salesgrowth,customerengagement,andretention.

KeyResponsibilities:

• OwnandadministerHubSpotEnterpriseacrossMarketing,Sales,Service,CMS,andDataHubs.

• DevelopandoptimizeCRMstrategies,customerlifecyclestages,leadscoring,pipelines,andautomatedlead-nurturingcampaigns.

• Buildandmanageworkflows,forms,landingpages,webpages,dashboards,andotherHubSpotsolutions.

• EnsureCRMdataquality,governance,segmentation,deduplication,andcompliancewithprivacystandards.

• Developreportingandanalyticstomeasurepipelineperformance,campaigneffectiveness,attribution,andrevenueimpact.

• ManageintegrationsbetweenHubSpotandotherbusinesssystems,platforms,andtools.

• PartnerwithMarketing,Sales,andotherstakeholderstotranslatebusinessobjectivesintoscalableCRMandMarTechsolutions.

• Driveplatformadoptionthroughdocumentation,training,processimprovement,andgovernance.

• IdentifyandimplementnewHubSpotcapabilities,includingAIandemergingMarTechsolutions.

Qualifications:

• 6–8+yearsofexperienceinCRM,digitalmarketing,marketingoperations,orMarTech,includingatleast4+yearsofdedicated,advancedHubSpotadministration.

• ProvenexperiencemanagingHubSpotEnterprise,particularlyMarketing,Sales,Service,CMS,andDataHubs.

• Experiencemanagingmulti-brand,multi-domain,orcomplexCRMenvironments.

• Strongknowledgeofworkflows,leadscoring,lifecyclemanagement,pipelinemanagement,reporting,andmarketingautomation.

• Hands-onexperiencewithHubSpotCMS,includingwebpages,landingpages,forms,andbasicHTML/CSScustomization.

• Stronganalyticalandproblem-solvingskills,withtheabilitytotranslateCRMdataintoactionablebusinessinsights.

• ExcellentEnglishcommunicationandstakeholdermanagementskills.

• RelevantHubSpotcertificationsarehighlypreferred,particularlyinMarketingHub,SalesHub,CMS,orRevenueOperations.

• Amenabletoworkonahybridworkset-up(3 days onsite, 2 days WFH) inGlobalOne,Eastwood,QuezonCity

• Amenabletoworkonadayshiftschedule

WhatWe'reLookingFor:

Ahighlyautonomousanddetail-orientedmanager-levelindividualcontributorwhocombinesstrategicthinkingwithdeephands-onHubSpotexpertise.TheidealcandidatecanindependentlytranslatebusinessandgrowthobjectivesintoscalableCRM,MarTech,automation,andwebsolutions.