MANAGEMENT TRAINEE

ABest Express Inc.; Tili; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Base salary + incentives

On-the-job training

Mentorship from experienced managers

Staff discounts on retail products

Career progression opportunities

Flexible scheduling where possible

Job summary

ABest Express Inc. is seeking a Management Trainee to join our retail operations team in Baguio City, Benguet. This full-time role mentors under experienced store managers to gain hands-on experience in retail operations and customer service excellence.

You will develop leadership, inventory management, and team supervision skills, preparing you for progression into store management. The program emphasizes hands-on training, mentorship, and pathways to career growth within our retail network.

Qualifications

• Secondary education completed; tertiary qualification in business, retail management, or a related field is preferred
• Strong leadership potential with the ability to motivate and inspire team members
• Excellent communication and interpersonal skills with the ability to work effectively with diverse groups
• Customer service excellence and a genuine commitment to exceeding customer expectations
• Organisational skills with the ability to manage multiple tasks and priorities efficiently
• Numeracy skills and proficiency with point-of-sale systems and basic computer applications
• Reliability, punctuality, and a professional attitude towards work
• Physical ability to stand for extended periods and lift items weighing up to 15 kg
• Flexibility to work shifts, including weekends and public holidays as required
• Prior retail or customer service experience is advantageous

Responsibilities

• Assist in the day-to-day operations of the store, including opening and closing procedures
• Support the store manager in inventory management, stock rotation, and merchandising activities
• Provide exceptional customer service and address customer enquiries and concerns
• Supervise and train junior staff members, demonstrating company policies and procedures
• Monitor store cleanliness, safety standards, and compliance with health and hygiene regulations
• Assist with cash handling, point-of-sale operations, and reconciliation of sales records
• Participate in promotional activities and ensure effective product displays
• Identify opportunities for process improvements and report feedback to store management
• Support recruitment and onboarding activities for new team members
• Maintain accurate documentation and administrative records as required

Skills

Leadership potential

Communication

Customer service

Organisational skills

Numeracy

Reliability

Flexibility

Physical stamina

Education

Secondary education

Business/Retail management degree (preferred)

Tools

Point-of-Sale systems

Basic computer applications

Job description

About the role

ABest Express Inc. is seeking a Management Trainee to join our retail operations team in Baguio City, Benguet. This is a full-time position designed to develop the next generation of store management leaders within our organisation. As a Management Trainee, you will work under the mentorship of experienced store managers to gain comprehensive knowledge of retail operations, customer service excellence, and team leadership. This role is instrumental in preparing you for progression into store management positions and is crucial to maintaining the high standards of service and operations across our retail network.

Key responsibilities

1. Assist in the day-to-day operations of the store, including opening and closing procedures
2. Support the store manager in inventory management, stock rotation, and merchandising activities
3. Provide exceptional customer service and address customer enquiries and concerns
4. Supervise and train junior staff members, demonstrating company policies and procedures
5. Monitor store cleanliness, safety standards, and compliance with health and hygiene regulations
6. Assist with cash handling, point-of-sale operations, and reconciliation of sales records
7. Participate in promotional activities and ensure effective product displays
8. Identify opportunities for process improvements and report feedback to store management
9. Support recruitment and onboarding activities for new team members
10. Maintain accurate documentation and administrative records as required

What we're looking for

1. Secondary education completed; tertiary qualification in business, retail management, or a related field is preferred
2. Strong leadership potential with the ability to motivate and inspire team members
3. Excellent communication and interpersonal skills with the ability to work effectively with diverse groups
4. Customer service excellence and a genuine commitment to exceeding customer expectations
5. Organisational skills with the ability to manage multiple tasks and priorities efficiently
6. Numeracy skills and proficiency with point-of-sale systems and basic computer applications
7. Reliability, punctuality, and a professional attitude towards work
8. Physical ability to stand for extended periods and lift items weighing up to 15 kg
9. Flexibility to work shifts, including weekends and public holidays as required
10. Prior retail or customer service experience is advantageous

What we offer

ABest Express Inc. is committed to creating a supportive and rewarding workplace for our employees. We offer competitive remuneration, including a base salary and performance incentives. Our benefits package includes opportunities for professional development and career progression within the retail management field. We provide comprehensive on-the-job training and mentorship from experienced managers to equip you with the skills needed to advance your career. We also offer flexible scheduling options where possible, staff discounts on retail products, and a positive work environment where your contributions are valued and recognised. We believe in investing in our people and providing pathways for career growth and development.

About us

ABest Express Inc. is a leading retail and consumer products company dedicated to delivering quality products and exceptional customer service. We operate a network of retail stores across the Philippines, committed to creating a convenient shopping experience for our customers. Our mission is to be the preferred retail destination through innovation, quality, and outstanding service. We pride ourselves on our strong company culture, our commitment to customer satisfaction, and our investment in our employees' development and wellbeing. We foster an inclusive workplace where every team member is valued and has the opportunity to grow and succeed within the organisation.