Management System Supervisor

Asia Cargo Container Line Inc.; Manila; On-site; PHP 469,000 - 692,000; Full time

Benefits offered by this job

Competitive Salary

Health Insurance Plan

Group Accident Insurance

Yearly Performance Increase

Promotional/Merit Incentives

Company Phone with Mobile Data

Internal and External Training

Shuttle Services

Job summary

A leading logistics company in Metro Manila is seeking a Management System Supervisor to assist with achieving ISO certification. This role involves coordinating quality improvement programs and conducting internal audits. Ideal candidates will have a Bachelor’s degree with at least a year of supervisory experience in a relevant field, excellent communication skills, and proven leadership capabilities. The company offers competitive salary and benefits, promoting professional development and a supportive work environment.

Qualifications

• At least a year of working experience as an MS (Quality) Supervisor preferably in a Freight Forwarding/Brokerage/Distribution company.
• Experience working with external auditors.
• Training in ISO 9001:2015, Internal Quality Audit, and other ISO training.
• Proven ability to plan and drive action plans.
• Quality-minded, with process-improvement orientation.

Responsibilities

• Assist with development/update and implementation of risk management of the company.
• Coordinate documentation of customer complaints and check corrective action plans.
• Create procedures/work instructions and quality plans.
• Review audit report/s submitted by the auditor and assist in finalizing it.
• Collaborate on KPI development across the organization.
• Assist in audit preparation, communicate with auditors and department heads.
• Review audit reports and assist in finalizing findings.

Skills

Excellent communication both oral and written

Flexible and customer oriented

Can influence others

Leadership skills

Excellent process experience

Education

Graduate of Bachelor course in Business/Marketing/Industrial Engineering

Job description

ABOUT ASIA CARGO

Asia Cargo Container Line Inc. (ACCLI) is a leading logistics company offering end-to-end supply chain solutions such as freight forwarding, customs brokerage, warehousing, cold storage, and nationwide distribution. The company is trusted by the country’s major corporations due to its focus on high-quality customer service, reliability, and innovation. ACCLI has built a strong network, with office branches in key cities nationwide, and provides world-class logistics services from its various departments: Sea Freight, Air Freight, Brokerage, Logistics Management, Distribution, and Warehousing.

By applying for this role, you are one step closer to joining a dynamic and growing company that strives to be at the forefront of supply chain and logistics. We are committed to growing together with our employees by offering meaningful opportunities for personal and professional development, as well as competitive benefits to cultivate a meaningful work environment.

JOB PURPOSE

The Management System Supervisor will assist the Quality Manager in achieving/maintaining ISO certification across organizations. He/she will support the development and application of company quality improvement programs and best practices. Will also be conducting internal quality audits and co-lead the audit team as well.

JOB DESCRIPTION

• Assist with the development/update and implementation of risk management of the company.
• Coordinate documentation of customer complaints and check corrective action plans.
• Create procedures/work instructions/quality plans/process flows/forms and other related information.
• Assist in facilitating all inductions and orientation training regarding quality.
• Collaborate with the reporting manager on the development of KPI’s across the organization.
• Assist Quality Manager in preparation of audit notice and coordinate approval; communicate to the concerned auditors and department heads.
• Review audit report/s submitted by the auditor and assist in finalizing it.

JOB DIMENSIONS

Core Competencies

• Excellent communication both oral and written
• Flexible and customer oriented
• Can influence others
• Leadership skills

Technical Competencies

• Can lead process improvement projects
• Excellent process experience
• Conduct process training
• Excellent knowledge of process improvement techniques and tools

Values and Virtues

• Independent and smart
• Result driven and dependable
• Hardworking
• Patient
• Diplomatic

Specific Attributes

• Demonstrated leadership capabilities
• Ability to effectively establish and maintain working relationships with peers at all levels of the organization.
• Excellent interpersonal communication
• Ability to properly plan and execute action plans

QUALIFICATIONS

Education

• Graduate of Bachelor course in Business/Marketing/Industrial Engineering

Experience

• At least a year of working experience as an MS (Quality) Supervisor preferably in a Freight Forwarding/Brokerage/Distribution company. Experience working with external auditors.

Training/ Seminars

• ISO 9001:2015 Awareness; Internal Quality Audit; Risk Based Thinking; Root Cause Analysis; Effective Audit Report writing; and other ISO Training.

COMPANY BENEFITS

• Competitive Salary.
• Health Insurance Plan or HMO.
• Group Accident Insurance.
• Yearly Performance Increase.
• Promotional/Merit Incentives.
• Company Phone with Mobile Data.
• Internal and External Training.
• Shuttle Services.