Mall Operations Lead - Safety, Maintenance & Efficiency

Asticom; Santa Rosa; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Asticom Technology Inc. in Laguna is seeking an Associate Manager – Operations to assist the Operations Manager in overseeing daily mall property operations, safety, and facilities management.

You will help implement strategies, monitor inspections, manage stakeholders, and drive cost optimization while maintaining high-quality property standards for tenants, customers, and staff. The role requires a bachelor's degree and at least three years in operations, with ERP familiarity and strong

Qualifications

• Bachelor's degree in business administration, engineering, or related field.
• At least 3 years of experience in operations management.
• Proficiency in MS Office and ERP systems (e.g., SAP, Oracle).

Responsibilities

• Assist in implementing departmental strategies, objectives, policies, and operational standards for the assigned mall property.
• Oversee day-to-day mall operations, safety, sustainability, and facilities management.
• Conduct and monitor daily mall inspections to ensure compliance with procedures and standards.
• Coordinate with tenants, contractors, and service providers for smooth operational activities.
• Monitor condition, cleanliness, and presentation of mall premises and assets.
• Support preventive maintenance programs and routine property inspections of facilities.
• Identify deficiencies and coordinate corrective actions to maintain service quality.
• Assist in documenting and reporting health and safety risks affecting staff and customers.
• Coordinate with security and other stakeholders in managing incidents and emergencies.
• Gather and analyze operational data to identify recurring issues and improvements.

Skills

Leadership

Planning

Organizational skills

Analytical skills

Communication

Problem solving

Project coordination

People management

Education

Bachelor's degree in Business Administration, Engineering, or related field

Tools

SAP

Oracle

Microsoft Excel

Microsoft Word

PowerPoint

Visio

Job description

Asticom Technology Inc. in Laguna is seeking an Associate Manager – Operations to assist the Operations Manager in overseeing daily mall property operations, safety, and facilities management.

You will help implement strategies, monitor inspections, manage stakeholders, and drive cost optimization while maintaining high-quality property standards for tenants, customers, and staff. The role requires a bachelor's degree and at least three years in operations, with ERP familiarity and strong