Mall IT Associate — POS Systems & Tech Support

ALI COMMERCIAL CENTER, INC.; Mandaue; On-site; PHP 240,000 - 420,000; Full time

Job summary

Ayala Malls is seeking a Mall IT Associate in the Philippines to support POS applications, monitor merchant sales, and coordinate IT equipment with Ayala Malls Group IT.

The role includes helping merchants with POS issues, preparing IT budgets, and providing helpdesk support to corporate users to ensure a reliable mall IT environment. This position is on-site at Ayala Malls facilities.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Preferably 1-4 years' experience in IT/Network/System/Database Admin or equivalent.
• Knowledgeable in POS and hardware troubleshooting is preferred.
• With good communication skill and able to multitask.

Responsibilities

• Administer the compliance of Percentage-Paying Merchants sales monitoring requirements.
• Administer all Point of Sales (POS) Applications and connections.
• Ensure the accuracy and completeness of POS reports for submission to Ayala Malls Group Compliance Team and Mall Operations.
• Support merchants' POS related concerns, supervision/administration of POS IT equipment.
• Prepare budget for IT requirements.
• Provide helpdesk support for corporate users.
• Supervision/Administration of Mall Corporate IT Equipment's and coordination with Ayala Malls Group IT.

Skills

POS systems

Troubleshooting hardware

Communication skills

Multitasking

Education

Bachelor's degree in CS/IT/Engineering

Tools

POS software

POS hardware

Job description

Ayala Malls is seeking a Mall IT Associate in the Philippines to support POS applications, monitor merchant sales, and coordinate IT equipment with Ayala Malls Group IT.

The role includes helping merchants with POS issues, preparing IT budgets, and providing helpdesk support to corporate users to ensure a reliable mall IT environment. This position is on-site at Ayala Malls facilities.