Retail IT Ops Lead: POS & Store Connectivity

edamama; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading technology company in retail seeks an IT Operations Support Specialist for their expanding retail operations in the Philippines. The role involves managing POS systems and supporting retail technology initiatives. Candidates should have a degree in IT and experience in tech support within retail environments. Excellent communication skills and technical troubleshooting expertise are required.

Qualifications

• 2–3 years of experience in IT support, particularly in retail.
• Proven experience managing network connectivity in retail.
• Ability to work flexible hours.

Responsibilities

• Serve as primary contact for retail POS system support.
• Troubleshoot POS hardware and software issues.
• Manage and implement internet connectivity for stores.
• Conduct audits of technology assets.

Skills

Technical troubleshooting skills with POS systems

Network cable installation and termination

Remote desktop support tools

Excellent communication skills

Education

Associate’s or Bachelor's degree in IT

TESDA certification in Computer Systems Servicing

Job description

A leading technology company in retail seeks an IT Operations Support Specialist for their expanding retail operations in the Philippines. The role involves managing POS systems and supporting retail technology initiatives. Candidates should have a degree in IT and experience in tech support within retail environments. Excellent communication skills and technical troubleshooting expertise are required.